OSS Supply-chain Management

“Supplying product to meet demand goes well beyond the question – Did we ship what the customer wanted today? It includes more strategic questions such as – How well do we work with our partners? Are we first to market with our new products? Do we embrace product variety or do we limit it because […]

What can your CFO do with an OSS?

“The CFO and his or her finance staff must be attuned to the drivers of the business, and must be able to work closely with operations management as well as with executive management to chart the financial and strategic impacts of prospective growth strategies.” CFO Research Services. As we often discuss, an OSS is no […]

Siphoning Value

“Is your company focused on creating value — or on siphoning it off from others? Capturing value from other stakeholders by manipulating the competitive market process to the company’s advantage exposes a company to reputational or legal risks. It also can undermine corporate values. Value extraction is typically easier than developing a competitive advantage through […]

What does your CMO know about OSS?

“We were trying to empower the networking people and the CIO in an organisation to add some value to bring to marketing, but we found that getting the digital marketing team or the CMO involved early on makes the sales cycle move a lot faster. And we found that, for a lot of our customers, […]

The Lego analogy

“Its supply chains were long and expensive – at one stage with 11,000 contractors Lego had more suppliers than Boeing used to build its aircraft! And its product development had become increasingly complex, with many product ranges involving such a wide range of choice – for example the Pirate figures had no less than 10 […]

Virtual workflows

“The best way to systematize your business is to first do each job yourself. Find the best or preferred way to do each task, and create a system for doing it that way that is easy to follow. Repeat this process for every function of your business until every part is systematized..” Michael Gerber. The […]

Automated network design

“The smart way to optimise infrastructure is to incorporate optimality into the design.” Geoff Prince. In a recent presentation by Mike Quigley, NBN Co’s departing CEO, he mentioned that OSS/BSS gave him his biggest nightmares. One of the NBN Co’s other significant problems he mentioned was the preparation of designs to service every home in Australia […]

OSS – the stuff of nightmares?

“For the CEO of a Telco the development of major OSS/BSS capability can be the stuff of nightmares. It was these large IT systems that I most feared would be the bottleneck in rolling out services on the NBN.” Mike Quigley , in a presentation to TelSoc. Mike was the founding CEO of NBN Co, […]

Sell to – Sell through

“One of my partners reminds us that, to be a success, a company must not only sell successfully to its immediate customers (“sell-to”), but also enable the customer to sell successfully to his/her end customers (“sell-through”), not just once, but repeatedly. Too often we (as venture investors) see businesses that have revenue traction selling to […]

Utility business models

“The traditional business model of utility companies is under threat, with a new approach needed to ensure future success.” EY‘s “Business Pulse: Exploring the dual perspectives of the top 10 risks and opportunities in 2013 and beyond.” Whilst the OSS technologies remain more or less the same, the business imperatives for an OSS are quite […]

Our profound OSS questions

“I first met him… at a dinner my mother had put together. On my way there, I thought, ‘Why would I want to meet this guy who picks stocks?’ I thought he just used various market-related things—like volume, or how the price had changed over time—to make his decisions. But when we started talking that […]

Failing without being a failure

“Never walk away from failure. On the contrary, study it carefully and imaginatively for its hidden assets.” Michael Korda. Working on OctopOSS projects can be a humbling experience. There are so many tentacles that can whack you and your colleagues over the back of the head. Every project seems to have its own tentacles. Sometimes […]

Do you need a Solutions Integrator

“When integrators bid on a deal, deployment [using an ALF] tool will be easier because you’re not tied to any proprietary standard..” Kevin Parker. Mikey, a reader of PAOSS, recently asked a great set of questions, as follows: “What do you think are the biggest challenges in a multi-vendor OSS. More importantly, did you see […]

Decision Support System (DSS) efficiencies

“Unlike data, there is little mainstream computerised support for modelling and analysing systems.” Mark Zangari in his lecture to San Francisco Uni. As Mark Zangari points out, there are many different tools for assisting our brains to process data (who could’ve missed all the hype about Big Data tools for example or Business Intelligence or […]

Sweating the OSS vendor

“No matter how good you are at planning, the pressure never goes away. So I don’t fight it. I feed off it. I turn pressure into motivation to do my best.” Benjamin Carson. Over the years, I’ve seen many a customer put pressure on the vendor (ie sweat the vendor) to do tasks that aren’t […]

What got you here…

“When times get confusing, it’s easy to revert to the habits that got you here. More often than not, that’s precisely the wrong approach. The very thing that got you here is the thing that everyone who’s here is doing, and if that’s what it took to get to the next level, no one would […]

The book is now available! Mastering your OSS

My OSS book, entitled “Mastering your OSS” is finally available to the market. Click on the image below to take a closer look. For the next two weeks only, I’m offering an extra US$10 off the purchase price to readers of this blog. Just send me an email or a note via the Contact Page […]

The proven way to add value

“The proven way to add value. Do extremely difficult work. That seems obvious, right? If you do something that’s valued but scarce because it’s difficult, you’re more likely to be in demand and to be compensated fairly for what you do. The implication is stunning, though: When designing a project or developing a skill, seek […]

The two lungs of next-gen OSS

“Here we have a baby. It is composed of a bald head and a pair of lungs.” Eugene Field. Many of you by now have seen the freight-train of network virtualisation (cloud, SDN, NFV) rapidly approaching the Telco space. Many in the communications technology world are salivating at the opportunity to leverage cloud-style concepts such […]

Exciting news

“I still encourage anyone who feels at all compelled to write to do so. I just try to warn people who hope to get published that publication is not all it is cracked up to be. But writing is. Writing has so much to give, so much to teach, so many surprises. That thing you […]