The best OSS I built was shut down after 2 years

My “best” OSS build was my first. Unfortunately the client shut it down after just over 2 years. Why? We’ll get to that. What did I learn? We’ll get to that too. I shouldn’t say “my” OSS or “I built” because it was a massive effort from a very special team and I’m not trying […]

Are your OSS RFPs feeling horny baby?

In case you hadn’t already picked up on it, today’s title paraphrases Austin Powers, the flamboyant British spy and comedic character created by Mike Myers. What does a fictional British spy have to do with today’s article on OSS RFPs? It’s a bit of a tenuous link, but let’s give it a go anyway. Did […]

OSS Procurement Events: Buyers do Judge the Book by the Cover

One of the things I love about my job is all the vendor demos I get to see. Product demos are one of the four important steps in the “inverted pyramid” vendor selection process we follow with our carrier and utility clients as we go about finding a best-fit new OSS and/or BSS solution for […]

When it comes to OSS, are you a Tigger or an Eeyore?

I was listening to a group of telco experts on a podcast the other day. As they were talking, I kept picturing the image of Eeyore – you know, the donkey from A.A. Milne’s “Winnie-the-Pooh” stories with an overly pessimistic outlook on life. Sources: https://getwallpapers.com The podcast was just soooo gloomy. Channeling Eeyore, I’ll paraphrase: […]

A question for my OSS developer friends

Actually, maybe a few related questions. As you’ve seen from recent articles such as this, I’m increasingly interested in the cross-over worlds of comms and energy. They’re becoming increasingly linked, largely due to the current energy use of generative AI (I’ve seen estimates that GenAI searches consume around 10x the energy of equivalent  traditional searches). […]

A novel OSS/BSS idea? Or is it?

I’d like to share an idea with you. I think it’s a novel idea. However, I’m still trying to work through the possible pros / cons / feasibility of it, so I’d love to hear your thoughts and suggestions. I’d also love to hear whether it actually is novel or whether you’ve seen something similar […]

The Olympians of OSS: Unveiling the key attributes of our most elite OSSletes

Athletes from around the globe will soon be descending on Paris to compete for Olympic medals in a multitude of events. Olympic champions will be determined through a variety of performance attributes – skill, strength, endurance, speed and much more – with different attributes required for any given event. That made me wonder – What […]

From Telco to HellCo to HellNoCo

Late last week we published an article, “From Telco to HellCo: I’m the CEO of a large telco. I want to destroy it as fast as I can.” Based on all the feedback, you could say that it seemed to resonate! Using Charlie Munger’s Inversion Technique, we suggested 21 ways to kill off a large […]

How to plan the resources and budget needed for an OSS transformation project

OSS Transformation Resourcing Questions Have you ever had to wrestle with the conundrum of organisational change when embarking on a major OSS transformation? How many people will I need? What tasks will they do? What skills will they require? Who are the best people to get involved in the transformation? How much budget needs to […]

The Critical Importance of UI/UX/CX Optimisation in OSS/BSS Solutions

In the highly competitive domain of Operational Support Systems (OSS) and Business Support Systems (BSS), standing out isn’t just about offering a comprehensive set of features. It’s about delivering an exceptional user interface (UI), user experience (UX), and customer experience (CX). Despite this, it seems that the prioritisation of UI / UX / CX is […]

The Telco DAO (TDAO): Does it represent the future of telco business models?

In recent articles, we’ve discussed how Private Equity (PE) could help to reshape the struggling telecommunications business models and how OSS/BSS stacks touch almost every part of a telco business model without most people even realising it (as per the diagram below). We’ve also discussed how the pragmatism of Tier-2 telco thinking could be a […]

The OSS/BSS-led playbook for Private Equity-based improvement of the telco industry

In recent years, we’ve seen a rise in traditional telecommunications providers selling off tranches of tower assets. These sell-offs have likely occurred for a variety of reasons – to help fund 5G roll-outs, to pay down debt, to invest in further digital transformation projects, etc. In short, capital demands / ambitions appear to often exceed […]

OSS Made by Engineers for Engineers

There’s this phrase that just keeps ringing in my head when I see OSS and BSS in action – “Made by Engineers for Engineers.” This was certainly a badge of honour. If the people who built OSS tools had network engineering experience, then there was a great likelihood that they were building solutions to solve […]