Kcell JSC selects Amdocs

Kazakhstan’s Kcell JSC Selects Amdocs for Business Support Systems Transformation.

Amdocs announced that Kcell JSC, a TeliaSonera affiliate and Kazakhstan’s largest mobile operator, has selected Amdocs for a business support systems (BSS) transformation project to enhance and differentiate its customer experience while simplifying the complexity of its business environment.

Under a five-year agreement that includes implementation, migration, testing and ongoing support, Amdocs will replace third-party, legacy systems to provide Kcell with a single, fully-convergent BSS suite. As a result Kcell will have lower operational costs and achieve faster time to market for innovative product and service bundles. The Amdocs solution will deliver end-to-end customer visibility, allowing Kcell to provide a consistent and personalized customer experience across its pre- and post-paid lines of business.

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