Providing analytics for your customers

Every operator needs to understand four key things about their data:

  • What data do they have and what does it tell them about the customer?
  • What further data can they reasonably collect and what is its value to the operator and to other players in the ecosystem?
  • What can the operator do with it from a regulatory point of view and from the expectations of privacy that its customers have?
  • What is the monetization strategy for this data?”

Martin Creaner.

These questions are not just relevant to operators.

As an OSS vendor, you could equally ask these questions of how your analytics/OSS product/s help your customers (ie the operators or CSPs) to achieve great business outcomes.

As an OSS consultant, uncovering compelling answers to these questions will go a long way towards providing great value to your customers.

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