“The buck stops here!”
Harry S. Truman
A CSP starts with it’s evolving service catalog (ie the definition of the services that it offers) and ends with the ongoing reliability of the network and associated services.
If these steps, or any of the other steps in between fall away, then the CSP’s brand power will diminish.
The OSS is a guiding hand in most of these steps so it fundamentally a tool that is tasked with brand protection. The brand value buck stops here (at the OSS).
If your OSS isn’t enhancing the organisation’s brand then it’s not fulfilling its main purpose for being.
In our “chasm” series of articles, we’ve talked about the gap that exists between OSS buyers (eg carriers or network operators) and OSS sellers (eg
Have you ever had an OSS or BSS project that’s impacted by poor data quality? The problem of data integrity gets raised on almost every
“One of my favorite things about designing software is designing the defaults. The defaults define the experience for everyone out of the box. And, therefore,
Have you ever been tasked with mapping out the processes for the telco you work for? Either as a way of documenting current state, or
Here at Passionate About OSS, we are exactly that – Passionate About OSS (Operational Support Systems). We’re also passionate about BSS, NMS, or any other names you call the tools that help to operationalise your network.
