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“Why do we want to have alternate worlds? It’s a way of making progress. You have to imagine something before you do it.” Joan Aiken. By their very nature, OSS also live in the alternate worlds of NMS. It is the responsibility of your OSS to take feeds from diverse data sets, from devices of a […]
“We don’t have many rules at IDEO, but we do have some cultural values that we take seriously because we feel they make our teams more effective. We prototyped these values for a couple decades before we set them in print. One of them is to Make Others Successful. This might not seem like an […]
“Mythology goes back, obviously, to ancient civilizations and it fulfilled a real role in providing us lessons in life and by giving us heroes and giving us villains and giving us stories. I did some research that sort of got me into this topic that was looking at things like flea markets, swap meets, and […]
“A long apprenticeship is the most logical way to success. The only alternative is overnight stardom, but I can’t give you a formula for that.” Chet Atkins. In an earlier post entitled “serving an apprenticeship,” I spoke about the length of time it takes for each OSS newbie to reach a state of being productive. […]
“…don’t ask your customers what they like or don’t like about your product. Or what they’d change if they could. That’s all about you. If you want really insightful answers, ask them about themselves instead. You can find out a ton about you by asking them about them.” Jason Fried. Let’s say you were out […]
“Most of the services being churned out today are long-tailed and flame out quickly, making them ill-suited to siloed management. A new philosophy of enablement is needed, suitable for an ecosystem where innovation could come from anywhere, and this is why the business support system must evolve into the business enablement suite (BES).” Jiao Aijun […]
“Testing as a Service (TaaS) – People, process, accelerators, tools, technologies delivered in a consumable as-a-service model” Ahmed Adel in this Slideshare pack Testing as a Service has its merits for performing quality control on an OSS product set. It certainly provides greater resourcing flexibility and the swarm engineering model allows a faster time to […]
“Be aggressive in simplifying the BOSS to the bare minimum as customers are not seeing the difference of all the bells and whistles” Alan Quayle. Have you ever noticed that almost every B/OSS project is an upgrade, addition or a transformation? There are barely ever any reduction-only projects. I often wonder whether the large CSPs […]
“There was US$21.9B spent on games in the USA alone in 2012.” NewZoo infographic [Please note: I’ve since been advised that this link to the infographic may be malware] According to the infographic, $2.1B was spent on Massively Multiplayer Online (MMO) games and $2.4B on mobile games alone. At the moment, these games tend to […]
“We need to dedicate fewer of our resources to our traditional and core products as their profitability erodes and be ready to compete hard against an unprecedented number of new competitors and disruptive elements. They face none of the infrastructure, cost and regulatory pressure we do.” Phil Jordan, Group CIO of Telefónica. The statement above […]
“Every operator needs to understand four key things about their data: What data do they have and what does it tell them about the customer? What further data can they reasonably collect and what is its value to the operator and to other players in the ecosystem? What can the operator do with it from […]
“The digital world is much more fragmented – an ecosystem of different players each delivering their element of the service – with a different access network, core network, computing, storage and many applications providers. And where services comprise a number of aggregated application services, the challenges get even harder. If the only person getting the […]
“As markets grow, they fragment, forming distinct sub-markets that may break away from the parent market to become sustainable separate markets, with different products and services. Fragments start as small segments of customers with similar needs but for which there is no customized solution available. As a result they do not buy or make do […]
“You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.” Dale Carnegie. PassionateAboutOSS.com holds an OSS networking breakfast on the last Wednesday of every month in Melbourne, Australia for a bunch of people who are Passionate […]
“When someone discovered that the coffee bean made a tasty, refreshing drink, it was not necessary to do more than say so. Competition to sell coffee beans meant price wars and mergers and regulation and ethical dilemmas. Now, no-one sells their coffee beans as ‘cheaper’ – it is not ‘sustainable’ to do so. Coffee beans […]
“The most corrosive piece of technology that I’ve ever seen is called television – but then, again, television, at its best, is magnificent.” Steve Jobs. In the television age, the first half saw the biggest margins going to the technology innovators. The technologies were the drivers and innovators reaped their rewards. TV sets, outside broadcast […]
“Here’s a thought exercise for the audience: Imagine no Internet: no data on phones, no Ethernet or wi-fi connections at home — or anywhere. No email, no Google, no Facebook, no Skype. That’s what we would have if designing the Internet had been left up to phone and cable companies, and not to geeks whose […]
“The other part of outsourcing is this: it simply says where the work can be done outside better than it can be done inside, we should do it.” Alphonso Jackson. In this last of a nine-part series on non-traditional OSS markets, we touch on the possible business model differences to support and implement OSS. With […]
“You must learn to talk clearly. The jargon of scientific terminology which rolls off your tongues is mental garbage.” Martin H. Fischer. When implementing an OSS for a CSP, the communications network is the centre of the universe so all assets and their associated attributes and naming conventions revolve around the communications network. However, in […]
“I think I understand something about space. I think the job of a sculptor is spatial as much as it is to do with form.” Anish Kapoor. Whilst a utility (eg rail, electricity, water, mining, etc) will have many facets of similarity with CSPs, the one major difference tends to be that it will have […]
