If you found this article useful or valuable, subscribe (in the top-right corner of this page) and share. Let's spread the word and inspire more people to become passionate about OSS. Ryan is Passionate About OSS and has dedicated the last two decades to sharing his passion for OSS with the world. He is a founder, author, blogger, Engineer, connector and inquisitive learner about OSS and managing networks. To find out a little about his back-story and why he's so Passionate About OSS, click on the About Page. To connect with Ryan and the PAOSS team, click on the Contact page.
“What are the three big lies of the telecoms industry? The first lie is that data monetisation is coming. Well we are still waiting. The second is that we have billions of customers. Well are they really our customers or are they people who just tolerate us and are really customers of someone else? The […]
SK Telecom commercializes NFV MANO platform named ‘T-MANO’. SK Telecom announced that it commercialized T-MANO, an NFV MANO (Network Functions Virtualization Management and Orchestration) platform that performs integrated management and orchestration of virtualized network equipment and software. *NFV MANO (network functions virtualization management and orchestration), also called MANO, is an architectural framework for managing and […]
“But what if it’s ALL tech-debt? Everything we build needs to be supported for its natural life. The more we accumulate, the more that needs supporting. Support represents all the debt we leave behind, like going on a credit-card fuelled spending spree. And like any other debt, the more you collect, the more it compounds […]
I’ve noticed the term “tech debt” entering the OSS vernacular to represent stuff that is built now as a short-term workaround before the long-term solution comes online. But what if it’s ALL tech-debt? Everything we build needs to be supported for its natural life. The more we accumulate, the more that needs supporting. Support represents […]
Ericsson modernizes real-time charging for VNPT in Vietnam. VNPT, a leading telecom operator in Vietnam, has chosen Ericsson as a strategic partner to modernize its charging and business support system. The modernization will enable service convergence and advanced charging capabilities, and improve the user experience for VNPT’s 40 million pre-paid and post-paid subscribers. The new […]
“During Intel’s marketing of “Intel Inside” they taught consumers to look for the Intel Inside logo as an assurance of quality. Consumers eventually came to see “Intel Inside” as a standard and began asking the question: “Why doesn’t your product use Intel processors?” This standard became so important that today it is one of the […]
AT&T Investing up to $200 Million in Venture Capital Fund. AT&T* has committed to investing up to $200 million in a venture capital fund as part of its ongoing effort to develop solutions to the toughest technology challenges. AT&T will work with Coral’s Communications Industry Platform (CIP) team to identify and invest in start-up companies […]
In the past we’ve posed the concept of using a search front-end as a user friendly interface to the OSS of the future. This UI would have the ability to poll all of the disparate systems that make up an OSS / BSS stack and curate responses. The front-end would need to be smart, but […]
Over the last few days, this blog has been diving into the career steps that OSS (and tech) specialists can make in readiness for the inevitable changes in employment dynamics that machine learning and AI will bring about. You’ve heard all the stories about robots and AI taking all of our jobs. Any job that […]
Getting literate in the language of the future posed the thought that data is the language of the future and therefore it is incumbent on all OSS practitioners to ensure their literacy. It also posed that data literacy provides a stepping stone to a future where machine learning is more prevalent. This got me thinking. […]
As we all know, digitalisation of everything is decreasing barriers to entry and increasing the speed of change in almost every perceivable industry. Unfortunately, this probably also means the half-life of opportunity exploitation is also shrinking. The organisations that seem to be best at leveraging opportunities in the market are the ones that are able […]
Nokia completes acquisition of Comptel. Nokia announced the successful completion of its acquisition of Comptel Corporation, a Finland-based telecommunications software company. The acquisition was announced February 9, 2017. The acquisition advances Nokia’s strategy to build a standalone software business at scale by expanding and strengthening its software portfolio and go-to-market capabilities. Comptel bolsters Nokia’s software […]
“Invert the iceberg – show just how much capability is hidden under the surface by mapping how dependant the organisation’s positive outcomes are on its OSS (OSS as the puppet-master). All the sexy stuff (eg 5G, IoT, network virtualisation, etc) can only be monetised if our OSS pull all the strings to make them happen.” […]
In the last couple of days, we’ve discussed frameworks that could allow CSPs to design disruptive business models around factors that our OSS / BSS can control. Not exactly riveting stuff for the tech-heads amongst the reader-base, but relevant for the amount of investment that gets directed into the tech projects that we all work […]
Redknee Unified Deployed at Smart as Customer Demand Quickly Grows in the Philippines. Redknee Solutions Inc. announced that Smart Communications (Smart) in the Philippines has awarded Redknee a services and support contract. Redknee Unified is an agile, flexible, and scalable converged billing, charging, and customer care platform that allows service providers to enhance their competitiveness […]
“The law of diminishing marginal utility is a theory in economics that says that with increased consumption, satisfaction decreases. ou are at a park on a winter’s day, and someone is selling hot dogs for $1 each. You eat one. It tastes good and satisfies you, so you have another one, and another etc. Eventually, […]
We’ve all heard the stories about the communications services industry being ripe for disruption. In fact many over-the-top (OTT) players, like Skype and WhatsApp have already proven this fact for basic communications services, let alone the value-add applications that leverage CSP connectivity. As much as the innovative technologies they’ve built, the OTT players have thrived via some […]
There’s the “complete” way of doing Agile with all of the “best practices” and then there’s the approach where you just take the “best parts,” the parts that suit your needs. There are some great aspects to using Agile on OSS projects including the break-up of effort (epics / stories), the systematic prioritisation of work […]
AscoTLC Selects Nuage Networks SDN and SD-WAN Technology to Offer Both Telco and Cloud Services. Nuage Networks, the Nokia venture focused on software-defined networking (SDN) solutions, announced its newest customer, Italian cloud services provider AscoTLC. AscoTLC is another example of a service provider offering automated cloud services for both SD-WAN and traditional datacenter SDN through […]
The diagram below shows the six phases in a customer life-cycle as defined by Forrester Research: It also represents a map of the omni-channel experience for customers and approximates hand-off points. As far as the customer is concerned, the experience should be a seamless continual loop regardless of whether they engage via retail outlet, online, contact […]
