Passionate About OSS Blog | Passionate About OSS and BSS

How AI and blast radii could inspire next-gen OSS designs

Artificial Intelligence is purported to be the panacea for so many high-volume factors within telco. For example, AI is being used for complex pattern recognition using diverse signal streams like churn reduction. AIOps solutions are making great strides to reducing noise within alarm / event lists, filtering and automating, to limit the number of decisions to be made by humans. We're also seeing AIOps equivalent solutions…

04/07/2022 No Comments

Understanding where OSS POCs go wrong

We've regularly discussed how RFPs / PoCs are usually an inefficient way of finding new products or partners for your OSS (see this link). They're often ineffient regardless of whether you're a supplier, buyer or integrator. They tend to be expensive and time-consuming for all involved. The short paper shown below by Peter Willis, the ex-Chief Researcher at BT, provides a really insightful insider's perspective as…

21/06/2022 No Comments

Why KPIs, QoS and QoE aren’t good enough. What else must we do

Earlier this week we talked about the data management challenge being solved, for the most part. However, we still have large gaps in the decision support challenge, mostly because we don't have tools to help us understand the complex "systems / environments" in which decisions need to be made. I thought the graph below might help to further articulate this thought. Source: Rohde and Schwarz Our…

16/06/2022 No Comments

What is the Exciting Next Frontier of OSS Solution Development?

A discussion with an OSS vendor last week reminded me of an article, and a lecture by Mark Zangari that inspired it, which is now nearly 10 years old. It's worth revisiting because the challenges described are still relevant for OSS today, still not adequately resolved. At the time, Mark described for his audience at SFU that the data management problem had largely been solved (which is…

13/06/2022 No Comments

Flying COWs and OSS. A game-changer for Capacity Management?

A recent article here talked about re-imagining the planning and design process for telco networks. We've also been heavily involved with the use of drones to help deliver new ways of working in the telco industry lately too. With those two concepts still fresh in our memory, this article about flying COWs from AT&T really struck a chord. But what is a COW? Clearly not the…

09/06/2022 No Comments

GIS and BIM Take First Major Steps to Integration. So what?

When you see those two acronyms above, GIS and BIM, do you immediately grasp what this post is going to be about? Do you know what both of those acronyms represent? Their relevance to OSS? They're not exactly widespread OSS terms. Many would be familiar with GIS (Geographic Information Systems). We've all seen OSS data, especially network topologies, overlaid onto map / GIS views. How about…

02/06/2022 No Comments

Re-imagining network planning? New approaches to plan, design & build networks

In a recent article, we posed many ideas about how future OSS solutions might be re-imagined. We looked into how new approaches and technologies like AR (Augmented Reality) might change solutions and ways-of-working in the near future. This article triggered a conversation about next-generation planning systems with a couple of very clever OSS, orchestration and integration experts. This conversation thread convinced us to take a closer…

31/05/2022 No Comments

What Exactly Is Real-time? How Valuable Is It?

These are two questions I've often pondered in the context of OSS / telco data, but never had a definitive answer to. I just spotted a new report from CEBR on LinkedIn that helps to provide quantification. What Exactly Is Real-time? When it comes to managing large, complex networks, having access to real-time data is a non-negotiable. I've always found it interesting to hear what people…

23/05/2022 No Comments

Really interesting OSS cross-over role

I have a few automated job searches set up for OSS roles. Not because I'm looking for a job (just projects), but to keep an eye on what the markets are looking for and what's trending that I might not be aware of yet. A really interesting role popped up on one of these searches this morning:https://www.seek.com.au/job/56858624 No idea which company it's for, but it's the…

20/05/2022 No Comments

Re-imagining your OSS? Remarkable approaches changing the world of telco

An updated call for innovation in the OSS industry We are currently living through a revolution for the OSS/BSS industry and the customers that we serve. It’s not a question of if we need to innovate, but by how much and in what ways. Change is surrounding us and impacting us in profound ways, triggered by new technologies, business models, design & delivery techniques, customer expectations…

16/05/2022 No Comments

How to define a digital twin, digital triplet and reality twin?

The OSS we've been building for the last 30+ years aren't too dissimilar to the digital twins the world is getting all excited by today. I find it really interesting, not just because of the buzz, but because the term "digital twin" seems to mean different things to different people. Having seen what OSS are capable of, I'm somewhat underwhelmed by what people are calling their…

12/05/2022 No Comments

How valuable can OSS and IOT data be?

When people talk about the value of OSS data, the discussion invariably turns to privacy and some of the unconscionable things already done with our personal data. Off the top of my head, I can't remember any telcos blatantly misusing the highly privileged information they have access to. This is possibly a double-edged sword. It hints at the trust that has been earned over decades by…

10/05/2022 No Comments

Is your OSS like a broken watch – only accurate twice a day?

The broken watch analogy. When the second hand on your analog watch stops moving, you’ll quickly realise that your watch has broken. You’ll know exactly what to do next. You won’t assume that time is broken or is somehow standing still. You’ll immediately recognise that your watch needs fixing, re-winding or replacing. A watch is an amazing piece of machinery, with a level of complexity that…

26/04/2022 No Comments

The most comprehensive analysis I’ve seen of the OSS / BSS market

I'm delighted to share with you that Houlihan Lokey, a global investment bank, has just launched the most comprehensive market analysis I've seen covering connectivity software including OSS / BSS. I'm possibly biased though as I've been lucky enough to have played a small part in its direction and content. Most of the reports that I've seen from this sector cover 20-30 organisations at best. This Houlihan…

19/04/2022 No Comments

What if your career in telco were to end tomorrow?

Are you a dyed-in-the-wool telco person? Has your whole career, or a majority of it, been built around the telco industry? If your career in telco were to cease tomorrow, what would you do next? As we mentioned in our previous article on "Burning Platforms", the orange curve of the traditional telco business is trending towards an asymptote (see the orange curve in the diagram below).…

13/04/2022 No Comments

How to get Telco off its Burning Platform

I have a couple of really interesting videos to share with you today. I think they're both brilliant, though perhaps I'm biased because they largely reinforce thoughts I already share with the stars of each video. Well, reinforce, but they also significantly expand the thinking with some enlightening dots that I hadn't previously connected. Nobody is going out on a limb to suggest that our lives…

06/04/2022 No Comments

Upcoming Webinar – Developing Practical Transformation User Guides

You may have noticed in a recent post that I've been contributing to the Transformation Project Framework (TPF) with TM Forum (document GB1011). It's an important initiative that aims to help ease the stress and reduce the risk on complex OSS/BSS transformation projects. In conjunction with the TM Forum and the Transformation User Guide (TUG) team, we're about to deliver a webinar where you will have…

05/04/2022 No Comments

The great telco tower sell-off

You've probably noticed the great tower sell-off trend that's underway (see this article by Robert Clark as an example). Actually, I should call it the sell-off / lease-back trend because carriers are selling their towers, but leasing back space on the towers for their antennae, radio units, etc. Let's look at this trend through the lens of two of my favourite OSS books (that mostly have…

15/03/2022 No Comments

I was surprised by this OSS innovation

I'm in the privileged position, probably as a result of founding The Blue Book OSS/BSS Vendor Directory, to speak with many vendors each week. It also means I'm lucky enough to watch in on product demos on a regular basis too. Last year DFG Consulting (www.dfgcon.si/en) reached out to tell me about their Interactively Assisted Converter (IAC) solution. Their demo showed that it was a really…

10/03/2022 No Comments

The Network Automation Journey – It’s about Culture

I love this article by Tim Fiola, entitled “A Note to Management About the Network Automation Journey - It's About Culture.” It does a brilliant job of explaining the real challenges around network automation. I’m going to riff off it a little bit today, drawing comparisons with OSS/BSS (which do happen to have a role to play in network automation). He starts off with this gem:…

08/03/2022 No Comments

The Most Exciting OSS/BSS Innovations of 2022

We are currently living through a revolution for the OSS/BSS industry and the customers that we serve. It’s not a question of if we need to innovate, but by how much and in what ways. Change is surrounding us and impacting us in profound ways, triggered by new technologies, business models, design & delivery techniques, customer expectations and so much more. Our why, the fundamental reasons…

01/03/2022 2 Comments

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