Blogs

Filter by Date Period

Select Date
Filter by Date Range
Filter by Date Range

Filter by Category

Filter by Category

L&T Technology Services partners with Redknee on IoT

L&T Technology Services partners with Redknee to deliver IoT architecture for enterprises in transport, energy and insurance. L&T Technology Services Limited (“L&T Technology Services”), announced its collaboration with Redknee Solutions Inc, a leading provider of real-time monetization solutions. The alliance will offer our clients a complete architecture for enterprises to enable connectivity, analytics and monetization for the Internet of Things (“IoT”). Over the coming decade, the…

Read More »

An OSS voice interaction notation

"Humans can speak 150 vs. type 40 words per minute, on average.." Kleiner Perkins' Internet Trends 2016. The latest Mary Meeker report (ie the link above) provides some interesting insights, as usual. One of them is the reference to voice becoming a much more significant computing interaction mechanism - evolving from keyboards to microphones and keyboards (see slides 115 on) with a 3.5x speed increase. It…

Read More »

Nokia launches IMPACT platform for IoT services

Nokia launches new IMPACT platform for fast and secure delivery of IoT services. Nokia is extending its device management leadership into IoT with the launch of the Intelligent Management Platform for All Connected Things (IMPACT), which gives operators, enterprises and governments a secure platform on which to scale new IoT services. IMPACT handles data collection, event processing, device management, data contextualization, data analytics, end-to-end security and…

Read More »

Is everything that’s automated quickly forgotten?

"For IoT networks to become truly scalable, and not be dependent on a centralized cloud / management platform, decentralization of trust has to occur... and that's the picture of blockchain! Any decentralized IoT solution should support three foundational types of transactions: - Trustless peer-to-peer messaging - Secure distributed data sharing - A robust and scalable form of device coordination. With those three capabilities, the devices with…

Read More »

VimpelCom and Ericsson ink USD 1 billion deal

VimpelCom and Ericsson enter software partnership worth over USD 1 billion. VimpelCom Ltd. , the international communications and technology company that is committed to bringing the digital world to each and every customer, announced that it has entered into a software partnership with Ericsson, in a deal worth more than USD 1 billion that will radically transform VimpelCom's global IT infrastructure. The partnership encompasses a complete…

Read More »

The core of this digital ecosystem

"We’re an industry that still has overwhelming demand for what we do. We’re right at the core of this digital ecosystem; we’re in an amazing position. We enable the digital world to really happen, so without understating the issues we have – the value chain issues we have, the disruption we face – we should be proud of the industry we work in. This world becomes…

Read More »

The cherry on top

Last week we ran a series of blogs about what the OSS of the future is going to look like. It's going to be simple, not cluttered. It's going to provide answers, not just reams of information. It's going to allow operators to throw questions at it, in natural speech. It may even provide you with answers to questions you hadn't even thought to ask it.…

Read More »

Festina lente OSS

The picture you see below is of a coin minted by Roman Emperor Titus. It is the visualisation of the oxymoron of Festina Lente, or hasten slowly, where dolphins were known for their speed and the anchor for its stability. In terms of OSS, this is mirrored in the dichotomy of the speed of change versus the attention to detail and quality that they must produce.…

Read More »

Answers, not information

Just thinking about yesterday's blog (about how OSS will become Whole of Business Support Systems and what impact that will have on the UI) when something quite simple dawned on me... In most cases, OSS should be designed to provide answers, not just information. But in most cases today, the opposite is true. We have user interfaces that show truckloads of information (as per the tongue-in-cheek…

Read More »

A new style of OSS GUI

In yesterday's blog, we discussed how the OSS of the future will not just be Operational support systems, instead being Whole of Business support systems (WOBSS?? :)). Anyway, we also discussed that to be relevant to the whole of business, our tools will need to provide: A context that is relevant to the operator (who might use the terminology of sales, contact centre, accounting, etc) because…

Read More »

How to increase cross-department OSS relevance

"So if an OSS is the glue that allows a modern digital business to communicate, derive cross-department insights and deliver operational efficiencies, does having the "Operational" in OSS actually constrain our thinking into what our tools can actually be... MUST actually be?" Friday's PAOSS post. So if the statement above is true, and we are to evangelise OSS as being able to add value beyond the…

Read More »

Just being the glue

Last week we discussed whether big OSS was losing relevance and our tools are just operational support systems (little oss). I firmly believe that the future for OSS, a future that already exists in some organisations, is for OSS to produce relevant insights and efficiency far beyond just operational teams. They need to be relevant to an organisations' business units that look after sales, marketing, products,…

Read More »

Continuous improvement begets enduring success

"My initial reaction to the idea that continuous improvement begets enduring success was ‘makes sense, companies need to reinvent themselves if they want to stay on top for multiple decades and continuous improvement will do that for you’, but that underplays the importance of the point. An insatiable desire for everything to be the best it can be is key to getting to the top, not…

Read More »

Smart contracts to get things done

"Smart contracts are computer protocols that facilitate, verify, or enforce the negotiation or performance of a contract, or that make a contractual clause unnecessary. Smart contracts usually also have a user interface and often emulate the logic of contractual clauses. Proponents of smart contracts claim that many kinds of contractual clauses may thus be made partially or fully self-executing, self-enforcing, or both. Smart contracts aim to…

Read More »

Building a case… a use case

In yesterday's post, we discussed how building a story around the resolution of customer problems is a way to attract customers to your solution, yet few in the OSS industry seem to go about it this way. To build this story though, you have to understand your customers. For example: What functionality of yours do they use What processes do they run using your tools? Is…

Read More »

If you build it, they will come

"Competence: If you build it, they will come." John C Maxwell. Interesting concept that. There's another saying... "Know you, like you, trust you." [actually it's, "All things being equal, people will do business with — and refer business to— those people they know, like and trust," by Bob Burg, but I simplify it]. You may be competent, but if they don't know you, how will they…

Read More »

Enghouse Systems acquires NetBoss Technologies

Enghouse Systems Acquires NetBoss Technologies. Enghouse Systems Limited announced it has acquired the assets of NetBoss Technologies, Inc. for a purchase price of approximately CDN $9.3 million, subject to certain price adjustments. Headquartered in Sebastian, Florida, NetBoss provides an integrated service assurance platform encompassing fault and performance management, service correlation and customer analytics. Built on modern, scalable architecture, the platform performs comprehensive fault analysis through auto-discovery…

Read More »

Microsoft and Facebook to build subsea cable across the Atlantic

Microsoft and Facebook to build an innovative new subsea cable across the Atlantic Ocean. Microsoft and Facebook announced an agreement to build a new, state-of-the-art subsea cable across the Atlantic.  The new "MAREA" cable will help meet the growing customer demand for high speed, reliable connections for cloud and online services for Microsoft, Facebook and their customers. The parties have cleared conditions to go Contract-In-Force (CIF) with…

Read More »

Comptel receives order from Qatar

Comptel has received a significant order from Qatari customer. Comptel has received a significant order from Qatari customer belonging to global operator group for FlowOne Fulfillment licenses and related services. The deal is a continuation and expansion of technology collaboration between the companies. The value of the deal is approximately 1.8 million euros.

Read More »

lifecell selects Redknee

Redknee Wins a Multi-Year Services Contract with Ukrainian Mobile Operator lifecell Redknee Solutions Inc. announced the signing of a new multi-year services agreement with lifecell, one of the largest operators in Ukraine and part of the Turkcell Group. The contract strengthens Redknee’s partnership with lifecell, allowing the operator to leverage Redknee’s monetization and subscriber management platform to quickly launch new and innovative products and services while…

Read More »