Late last week we borrowed from Ben Evan's three classes of search/discovery to look into what the future holds for OSS. There is giving you what you already know you want (Amazon, Google) There is working out what you want (Amazon and Google's aspiration) And then there is suggesting what you might want (Heywood Hill). Benedict Evans here. In the last in this series, we look…
Read More »Andorra Telecom Optimizes Converged Billing by Deploying Additional Netcracker BSS Capabilities. Netcracker Technology announced that Andorra Telecom has gone live with a BSS expansion by implementing Netcracker’s Online Charging System and Voucher Management solution to consolidate its pre-paid and post-paid customers onto a single converged billing platform. The BSS solutions will integrate with Andorra Telecom’s already extensive suite of end-to-end Netcracker BSS and OSS solutions. Andorra…
Read More »Salesforce Creates Communications Industry Framework to Modernize and Bring Communications Service Providers to the Cloud. We all know that the communications industry is facing enormous disruption. New, over-the-top players, such as Amazon, Facebook and Google, threaten traditional business models. At the same time, operators struggle to provide customers, who are shopping for services or resolving issues across separate channels, with a seamless experience. In fact, according…
Read More »In yesterday's blog we discussed Ben Evans' models of search and discovery (as follows) as well as how that overlays on OSS: There is giving you what you already know you want (Amazon, Google) There is working out what you want (Amazon and Google's aspiration) And then there is suggesting what you might want (Heywood Hill). Benedict Evans here. Now if you think of OSS as being:…
Read More »Ztar Mobile Selects Amdocs to Launch International Prepaid Top-Up Service. Amdocs announced that Ztar Mobile, a leader in private branded wireless services and solutions, will deploy Amdocs' cloud-based, connected money solution for international mobile-to-mobile airtime recharging, or top-ups, in the US and Canada. This will allow customers to top up airtime of family and friends' phones in home countries, providing an easier way for communities to…
Read More »XL Axiata Selects Amdocs to Enhance and Innovate XL Tunai Mobile Financial Services. Amdocs announced that XL Axiata, a leading mobile service provider in Indonesia, has selected the Amdocs Mobile Financial Services (MFS) solution to enhance its existing XL Tunai mobile financial services platform and introduce new services under a seven-year managed services revenue-sharing contract. Amdocs' solution will enable XL Tunai customers, both banked and unbanked…
Read More »Botswana Telecommunications Corporation Limited Selects Amdocs for Business Support Systems Modernization. Amdocs announced that Botswana Telecommunications Corporation Limited (BTCL), a provider of fixed, mobile and broadband services to approximately 800,000 customers, has awarded Amdocs a five-year managed services contract for business support systems (BSS) modernization with the aim of enabling service convergence, more billing and customer care options and reduced operational costs. Under the agreement, Amdocs…
Read More »CenturyLink Launches Runner To Ease 'Administrative Workload' Of Cloud And Hybrid Management. CenturyLink intends to make cloud management easier for its partners and end customers with Runner, the provider's new multi-cloud automation and orchestration service introduced Monday. Runner is a cloud-based configuration management and orchestration service for hybrid IT and cloud environments. CenturyLink channel partners and end customers can use Runner to automate cloud or data…
Read More »There is giving you what you already know you want (Amazon, Google) There is working out what you want (Amazon and Google's aspiration) And then there is suggesting what you might want (Heywood Hill). Benedict Evans here. The quote above comes from Benedict Evans' blog, "Search, discovery and marketing," which I also quoted in yesterday's blog, "How big is too big for OSS?". Ben is referring to…
Read More »Procera Networks announced Ayscom has joined the Procera Premier Partner Program. Ayscom is a leading provider of test and monitoring solutions in Spain and Portugal, delivering complete infrastructure analytics for its service provider and enterprise customers. Ayscom has partnered with Procera to gain access to the eVolution product line, thereby helping to better differentiate its analytics offerings with a fully virtualized analytics suite. About Procera Networks,…
Read More »"This sounds like a joke now - "there was a website that listed every single website that there was". Yahoo actually worked pretty well when there were 20,000 websites, just as a book shop with 20,000 titles works pretty well. But the Yahoo directory peaked at 3.2m sites and at that that point it definitely didn't work - you can't possibly scroll past that many entries…
Read More »Jim Rohn coined the term, "The Law of Diminishing Intent," to speak of the need to take action now rather than later, because if we wait for later it becomes likely that we won't do it at all. In the context of OSS, The Law of Diminishing Intent is indicative of the enthusiasm an organisation maintains through the implementation of an OSS. Excitement for an OSS…
Read More »Well, it's been a bit quiet here on PAOSS in the last week hasn't it? The new blogs each weekday have been absent. What's my excuse you're wondering. Paternity leave has gotten in the way of putting pen to website. That and the sleep deprivation that comes with a newborn. Despite this, I've still found myself thinking about OSS way too often. In particular, what the…
Read More »Redknee Wins Contract with a Tier 1 CSP in the Americas. Redknee Solutions announced that a leading Tier 1 communications service provider (CSP) in the Americas has signed an order of more than $8 million dollars to deploy the Redknee Unified solution to deliver its multi-brand growth strategy across multiple countries. Redknee’s converged monetization and subscriber management solution allows the CSP to leverage a virtualized and…
Read More »Verizon launches industry-leading large OpenStack NFV deployment. Verizon has completed the industry's largest known Network Function Virtualization OpenStack cloud deployment across five of its U.S. data centers. The NFV project, which began in 2015, created a production design based on a core and pod architecture that provides the hyperscale capabilities and flexibility necessary to meet the company's complex network requirements. Deployments are currently in progress in…
Read More »Consolidated Communications Simplifies Service Delivery with Enhanced OSS Capabilities from Netcracker. Netcracker Technology announced that Consolidated Communications, a leading business and broadband communications provider, went live with an upgraded Netcracker Service Order and Resource Management solution. The additional functionality includes an access service request integration module, which will help Consolidated Communications automate the assignment of tasks. Consolidated Communications, Inc. (CCI) is a leading business and broadband…
Read More »"Hands up if you have ever been bitten by an elephant? Now hands up if you have ever been bitten by a mosquito? See, it’s the little things in life that will get you" Joel Weldon paraphrased." Put another way, "the devil is in the details." This mindset has always perplexed me, particularly in the world of OSS. Attention to detail and being fastidious about the…
Read More »Redknee Renews Multi-Year Contract to Enhance the Competitive Positioning of TIM Brazil. Redknee Solutions announced that it has won a multi-year renewal of its software and services contract with TIM Brazil. Redknee will provide an end-to-end solution that includes new software capabilities, managed services, and support services that enable the company to secure its position as a leading mobile operator in Brazil. Redknee’s Cloud and Managed…
Read More »"A swipe file is a collection of tested and proven advertising and sales letters. Keeping a swipe file (templates) is a common practice used by advertising copywriters and creative directors as a ready reference of ideas for projects. Copywriters are not the only ones who can benefit from having a swipe file." Wikipedia. Do you keep swipe files as a ready reference of ideas for your…
Read More »Many operators have a dilemma on their hands. To find the lead indicators of network failures requires analysis of events leading up to the failure. But many operators are so snowed under that they are too busy rectifying the network to have time to analyse the causes. Not only that, but many actually rely on lag indicators (ie customer calls, which often don't get raised until…
Read More »"I have been harping on for years – many years – that the terms BSS and OSS are defunct and should be replaced with something far more generic like MMB: Money Making Bits. You may laugh, but BSS (business support systems) and OSS (operational support systems) are leftovers from a bygone era when communications service providers (known as PTTs or phone companies then) had to clearly…
Read More »