In OSS, Why Do We Keep Choosing the Hard Life?

I’ve been trying to teach my kids a lesson lately that, if I’m honest, I’m probably not succeeding at (yet).

Recently, it struck me that the same lesson explains an uncomfortable amount about the state of OSS and telco too.

And if the message isn’t working on either, then maybe it’s me who needs to think about it, and act on it, from a different perspective.

What’s the lesson? Well, it’s probably encapsulated in the following quote:

“If you do the hard things now, you’ll have an easy life later.
But if you do the easy things now, you’ll have a hard life later.”

Doing the hard things now builds the skills, builds the knowledge that they’ll be able to rely on later. It’s like compounding interest for money, but for skills and experiences.

For an OSS buyer, doing the hard thing now might mean finally making the transformation call that takes you on the journey towards getting the better OSS your organisation needs.

But I think there’s another dimension to it.

Every day you don’t know how to make that transformation successfully, you’re paying for that lack of knowledge:

  • You pay for it in slower decisions and time to market
  • You pay for it in uncertainty about what actually makes the business more efficient
  • You pay for it in terms of having your team deal with greater complexity

For every day you’re not massively transforming to a more optimal, flexible, better OSS, you’re making the life of the organisation harder for longer into the future.

That’s the opportunity cost of the Buyer-Seller Chasm.

Doing nothing doesn’t avoid the cost. It just means you keep paying it.

Doing the easier thing now (procrastinating over the challenging transformation decisions) makes life harder later.

This is a big part of why PAOSS and this blog roll exists – to share the knowledge, patterns and lessons that help buyers understand their options, ask better questions and make those difficult transformation decisions with greater confidence.

Because the sooner you learn how to cross the chasm, the sooner you can stop paying for being stuck on the wrong side of it.

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