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Red Hat and NEC Collaborate for NFV

Red Hat and NEC Collaborate to Achieve Carrier-Grade OpenStack Solutions for NFV. Red Hat, Inc. and NEC Corporation announced a collaboration to jointly develop network functions virtualization (NFV) features in OpenStack in order to deliver carrier-grade NFV solutions with Red Hat Enterprise Linux OpenStack Platform. As communication service providers (CSPs) transform their businesses and modernize both their infrastructure and offerings, NFV enables them to deliver customer-facing…

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11/02/2015 No Comments

Digital exploitation

"To be successful, the Chief Information Officer must be seen as a peer level thought leader, partnering with other C-level executives to visualize and drive the digital agenda for each company. They need to combine vision, strategy, technology governance and talent, to exploit digital opportunities and move the culture toward a digital business viewpoint." Annie Turner in "The C-level outlook: Where are the growth opportunities?" The…

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11/02/2015 No Comments

OSS swivel-chairing

"Many OSS systems were initially not linked to each other and often required manual intervention. For example, consider the case where a customer wants to order a new telephone service. The ordering system would take the customer's details and details of their order, but would not be able to configure the telephone exchange directly — this would be done by a switch management system. Details of…

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10/02/2015 2 Comments

Telco as a Utility (TaaU)

"Utility is when you have one telephone, luxury is when you have two, opulence is when you have three - and paradise is when you have none." Doug Larson. Will there come a time when telco services are simply like every other utility - a unit of service (ie Mb) that a residential user (and commercial?) can purchase from any retail provider that services their area…

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09/02/2015 No Comments

WebRTC in OSS

"Everyone seems to agree that WebRTC is the next big thing that is going to shake up the enterprise communications landscape. WebRTC (Web Real-Time Communication) allows for real-time audio and video communications to be developed with a simple Javascript API running in a WebRTC compliant browser such as Google Chrome. There is a seemingly endless supply of enthusiasm for the possibilities that this will bring. However,…

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06/02/2015 No Comments

WEHCO Media renews with NetCracker

WEHCO Media Signs Multi-Year Renewal for NetCracker Revenue Management. NetCracker Technology announced that it has signed a multi-year renewal with WEHCO Media for its NetCracker Revenue Management solution. WEHCO Media is a diversified communications company with interests in cable television, newspaper publishing and Internet properties. This agreement provides NetCracker’s Revenue Management solution in support of WEHCO’s cable television operations that span the southern and southwestern United…

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05/02/2015 No Comments

Recognising weakness

"(Marissa) Mayer was hired by Google as a coder. Her first big project was to build Google's advertising system. It took her months and months to make any progress. Then Google went out and hired a star coder from DEC named Jeff Dean. Dean came into Google and built the system Mayer was trying to build in a matter of weeks. Mayer, who already decided she…

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05/02/2015 No Comments

OSS social engine

"Smart phones and social media expand our universe. We can connect with others or collect information easier and faster than ever." Daniel Goleman. Communication Service Providers are often not so great at communicating, especially internally. Notwithstanding the human behavioural impediments to "perfect communication" like politics, cliques, etc the communication issue is often just a case of there being too many people in the organisation to keep…

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04/02/2015 No Comments

US Govt. rakes in $44.9B

"The FCC's latest wireless auction brought in far more money than anyone expected. The Chairman, Tom Wheeler, set a goal of raising $10.6 billion by selling off 1,600 licenses to blocks of wireless spectrum. In the end, the government not only blew past its goal, but also its previous record of raising $19.1 billion in 2008, when it auctioned off significant pieces of the 700Mhz band…

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03/02/2015 No Comments

OSS innovator breadcrumbs

"The innovation point is the pivotal moment when talented and motivated people seek the opportunity to act on their ideas and dreams." W. Arthur Porter. It goes without saying that key players in the OSS industry try to keep their major innovations under wraps. They're not exactly going to announce that they're working on technology X and hope to bring a innovation to the market within…

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02/02/2015 2 Comments

Customised learning for every customer

“Those people who develop the ability to continuously acquire new and better forms of knowledge that they can apply to their work and to their lives will be the movers and shakers in our society for the indefinite future.” Brian Tracy. I often talk about the need to provide training and learning opportunities for customers in their own voice (eg "Training with contextual data"). When it…

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30/01/2015 No Comments

The OSS movie trailer

“Did you also attend fascinating presentations? What would be your advice to get your audience passionate?” Roland Leners of NetworkMining in response to an earlier blog about boring OSS presentations. This is a brilliant question, one that I wished I had’ve asked myself when writing the earlier blog. It gets to the root of the topic – how to deliver OSS presentations that have more impact.…

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29/01/2015 4 Comments

Telefonica Selects Amdocs

Telefonica Selects Amdocs for Multi-Channel, Quad-Play Transformation in Brazil. Amdocs announced that Telefonica, one of the world's leading service providers, has selected Amdocs for a business support systems (BSS) transformation project in Brazil to provide a seamless, multi-channel experience for Vivo's quad-play customers across wireline (including fiber), wireless (pre- and postpaid), Internet (including fiber) and TV (including IPTV). The project spans customer relationship management including self-service;…

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28/01/2015 No Comments

U.S. Cellular Selects Amdocs

Amdocs Enters Into Five-Year Managed Services Contract for Business and Operational Support Systems (B/OSS) with U.S. Cellular. Amdocs announced that U.S. Cellular, the fifth largest wireless carrier in the United States, has entered into an agreement with Amdocs to manage the operations of a range of its business and operational support systems (B/OSS). The five-year agreement covers key B/OSS areas including service activation, customer care and…

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28/01/2015 No Comments

Communicating to different stakeholders

"Sometimes you'll be required to magically create a communication that's perfectly aimed at two (or more) distinct audiences....The only practical answer is to write your copy to whatever aspects the audiences have in common, particularly tonally. If you put what you know about each audience in a Venn diagram, you're writing to the middle bit where they all overlap. Although, as you can imagine, writing to…

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28/01/2015 2 Comments

Telenor selects MYCOM

Telenor Sweden selects MYCOM OSI for Network Performance Management MYCOM OSI, announced that the NIMS-PrOptima™ Service and Network Performance Management platform has been selected by Telenor Sweden to manage the performance of its mobile and fixed networks. Telenor Sweden’s strategy requires a new performance management solution to gather and use data from various network domains including RAN, CS Core, PS Core, VAS, IP and Probes. Telenor…

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28/01/2015 No Comments

You cannot bore someone into buying

"You cannot bore someone into buying your product." David Ogilvy. As my domain name indicates, I'm passionate about OSS, so I love seeing presentations and demonstrations of OSS products / implementations. I'm fascinated by the subject matter, yet I've sat through many demonstrations that were dead-pan boring. Invariably the presenters were stuck in the features / functions rather than the benefits. If they were boring to…

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27/01/2015 1 Comment

Loud and angry

"The problem with requiring people to be loud and angry to get things done is that you're now surrounded by people who are loud and angry." Seth Godin in this blog. The beauty of working as a consultant is having the opportunity to experience many different corporate cultures. Seth's blog reminded me of a small handful of past projects where the environment was aggressive and toxic. You…

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26/01/2015 No Comments

New category added

The network and network management worlds are watching on with interest as the network virtualisation snowball gains momentum. Passionate About OSS has hosted many posts on this subject, so I have created a new category here (https://passionateaboutoss.com/category/virtualisation/) that will allow readers to find posts on this subject matter more easily. For the moment, I've excluded press releases that relate to network virtualisation. What do you think?…

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24/01/2015 No Comments

Destroying civilization

"If builders built buildings the way programmers wrote programs, then the first woodpecker that came along would destroy civilization." Gerald Weinberg. Interesting perspective. It's not just pointing a finger at programmers either. It's effectively giving everyone in the software development industry a whack including business analysts, testers, etc. Some would say that software is first-of-its-kind, with everything being invented as the application develops and because of…

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23/01/2015 No Comments

Bright House Networks delivers NetCracker

NetCracker Drives Major BSS and e-Commerce Transformation for Bright House Networks. NetCracker Technology announced that Bright House Networks has completed the first phase of a large-scale, multi-phase BSS and customer experience transformation program. This program encompasses billing system consolidation and replacement, new CRM and e-commerce implementations, as well as a large managed services relationship. Bright House Networks is among the leading multi-channel video service and cable…

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22/01/2015 No Comments