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Ericsson acquires TimelessMIND

Ericsson closes acquisition of Canada-based TimelessMIND Ericsson announced the completion of its acquisition of TimelessMind, a Canada-based consulting and systems integration company specializing in operations and business support (OSS/BSS). The closing follows the announcement on February 20, 2015, that Ericsson entered into an agreement to acquire the assets of TimelessMIND. Paolo Colella, Vice President and Head of Consulting and Systems Integration at Ericsson, says: With TimelessMind…

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11/04/2015 No Comments

InfoVista acquires Ipanema Technologies

InfoVista Acquires Ipanema Technologies to Maximize Business Application Experience. InfoVista announced it has acquired Ipanema Technologies. Ipanema delivers automated solutions to guarantee application performance across enterprises’ large and complex networks. For the fifth consecutive year, Ipanema has been positioned as a Visionary in Gartner’s “Magic Quadrant for WAN Optimization”. The company’s solutions are used by more than 700 global enterprises and have been adopted by Tier-1…

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10/04/2015 No Comments

Managing a third-party network

"We see customers as invited guests for a party and we are the hosts. It is our job every day to make every aspect of the customer experience a little bit better." Jeff Bezos. An earlier post discussed value chains and the newer paradigm of value fabrics. Another post indicated how the value fabric can be used by CSPs to deliver services to customers without needing…

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10/04/2015 No Comments

América Móvil Selects NEC and NetCracker

América Móvil Selects NEC and NetCracker to Lead OSS Consolidation and Transformation Across All LATAM Operators. NEC Corporation and NetCracker Technology announced today that they were selected to provide a consolidated, end-to-end OSS solution for all of América Móvil’s (AMX) Latin American operators. This program will include AMX operators in Argentina, Brazil, Mexico, Colombia, Dominican Republic and Puerto Rico and deploy an international long-distance network across…

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09/04/2015 No Comments

Accenture and Alcatel-Lucent helping Telefonica

Accenture and Alcatel-Lucent Helping Telefonica Enhance Experience For Consumers in Europe and Latin America. Accenture and Alcatel-Lucent have announced a four-year agreement with Telefonica to deploy Alcatel-Lucent’s Motive Customer Experience Management software for Telefonica’s residential customers in European and Latin American countries. As a result, customers will gain more control over their broadband experience, including self-help tools to reduce calls to customer care and shorten resolution…

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09/04/2015 No Comments

Network virtualisation, security and OSS

"Security experts are such a cheery lot. They’ll usually tell you you’re doing everything wrong and that we’re all doomed." Craig Matsumoto in an article here. I don't profess to be a network security expert, but I can't help but thinking that network virtualisation will bring security and OSS experts far closer together than ever before. I can envisage a merging of the NOC (Network Operations…

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09/04/2015 No Comments

An OSS ecosystem

"The Biblical world view sees Earth and its ecosystems as the effect of a wise God's creation and... therefore robust, resilient, and self-regulating, like the product of any good engineer." Christopher Monckton. Yesterday's post highlighted Jon Parrish's five questions for establishing uniqueness of a product. It also spoke of the fragmentation of the OSS market and the diversity of customer needs being an instigator in that…

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08/04/2015 No Comments

Doing your Goo-diligence

"I now live by the rule of “Goo-diligence.” Whenever have a new idea or am asked for feedback on someone else’s, I won’t move forward without a quick search on Google. I hate to say it, but many of my “great ideas” have stopped before they ever started because of things I’ve found in less than five minutes. On the other hand, this research period has…

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07/04/2015 No Comments

OpenStack Networking at eBay

"OpenStack Networking (Neutron) is the focus of development for a full software-defined networking stack. However, many organizations still use nova-networking in production, even though development on the networking code that is part of Compute will be deprecated in a future release. More and more, organizations are at a point of decision with their cloud and would like to migrate to Neutron... Li Chengyuan, Cloud Engineer at…

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06/04/2015 No Comments

Plusnet Selects NetCracker

Plusnet Selects NetCracker for Next-Generation Billing Transformation. NetCracker Technology announced that Plusnet has selected NetCracker to transform its rating and billing infrastructure. NetCracker delivered its comprehensive Revenue Management solution to support Plusnet in continually addressing industry changes and enhancing end-to-end customer billing, rating and charging operations. Plusnet is an award-winning provider of low-cost broadband and home phone services to residential and business customers across the U.K.…

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04/04/2015 No Comments

Comptel wins deal with Telefonica

Comptel Has Won Significant Deal with New Telefonica Group Customer in South America. Comptel Has Won Significant Deal with New Telefonica Group Customer in South America. The FlowOne Fulfillment deal is a continuation of Comptel's good relationship with and expansion in the Telefonica group. The order value is approximately 1.3 million EUR, comprising Comptel Provisioning and Activation SoftBlade - which is part of the FlowOne Fulfillment suite…

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04/04/2015 No Comments

IBM to build $3B IoT business unit

IBM to invest $3B in building Internet of Things business. IBM on Tuesday said that it will create a new Internet of Things unit and invest $3 billion over four years to build it out. The move formalizes IBM's existing Internet of Things efforts. IBM's smarter-planet and smarter-cities businesses are connected to the Internet of Things trend. The rough idea behind the Internet of Things is…

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03/04/2015 No Comments

Cisco intends to acquire Embrane

Cisco Announces Intent to Acquire Embrane. The following is quoted from Cisco's blog site (link above) "With agility and automation as persistent drivers for IT teams, the need to simplify application deployment and build the cloud is crucial for the data center. Cisco announced its intent to acquire Embrane, a provider of a lifecycle management platform for application-centric network services. As we continue to drive virtualization…

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03/04/2015 No Comments

Lifecycle Service Orchestration (LSO)

"The purpose of this white paper is to identify the essential Lifecycle Service Orchestration (LSO) and management capabilities necessary to achieve the key aims of the MEF’s Third Network1. These capabilities will allow the Third Network not only to dramatically decrease the time to establish or modify the characteristics of the end-to-end service, but will also assure the overall service quality and security for these services.…

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03/04/2015 No Comments

Brazilian Operator selects CSG

Brazilian Operator Selects CSG’s Mediation Solution. CSG International announced a new contract in Brazil for CSG’s award-winning Intermediate solution. With this latest contract, CSG Intermediate now supports the operations of 4 of the 5 leading mobile providers in Brazil. CSG will provide centralized data management across the company’s business operations. Known for its high average revenue per user (ARPU) as well as its low rate of…

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02/04/2015 No Comments

Extend and expand

"What the early adopter is buying, is some kind of change agent. By being the first to implement this change in their industry, the early adopters expect to get a jump on the competition, whether from lower product costs, faster time to market, more complete customer service, or some other comparable business advantage. They expect a radical discontinuity between the old ways and the new, and…

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02/04/2015 1 Comment

Chief Simplification Officer attributes

"Do you think that such a role (a Chief Simplification Officer or Project Simplification Officer) is justified? If so, what do you think are the essential traits that this person would need?" I posed these questions in a recent article entitled, "Chief Simplification Officer," so rather than just leave you with an open question, today I'd like to give my views on what attributes might be…

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01/04/2015 No Comments

Build learning into everything

"By seeking and blundering we learn." Johann Wolfgang von Goethe. In the grand scheme of OSS and all its constituent pieces, no one person knows very much at all. That's why we have to build learning (and teaching) into everything we do in OSS, as individuals, as organisations and as products. It's for this reason that I'm such a believer that analytics and learning management systems…

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31/03/2015 No Comments

Chief Simplification Officer

"What simple action could you take today to produce a new momentum toward success in your life?" Tony Robbins. Complexity is the single biggest challenge that stands in the way of us delivering OSS masterpieces. As described in, "The triple constraint of complexity," the reduction of any complexity should have a multiplier effect towards the success of the project. This principle doesn't just apply to OSS,…

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30/03/2015 4 Comments

Reverb Networks joins Nokia Networks in OSS Interoperability

Reverb Networks joins Nokia Networks in OSS Interoperability Initiative (OSSii). Self-optimizing network (SON) specialist Reverb Networks has signed a bi-lateral agreement with Nokia Networks within the OSS Interoperability Initiative (OSSii) to ensure the future availability and reliability of network data formats for their popular SON solution, InteliSON. The OSSii was founded by Nokia Networks, Ericsson, and Huawei as the initiating parties, with the aim of simplifying…

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29/03/2015 No Comments

Coping with fluid scoping

"You need to overcome the tug of people against you as you reach for high goals." George S. Patton. Long-time readers of this blog will be familiar with the use of Seth Godin's thrashing principle in OSS to attempt to get a scope locked in and developed against. The reality is that despite all the best intentions, it's incredibly rare for changes in scope to appear…

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27/03/2015 No Comments