OSS are tools that help to make lives easier for CSP users and their customers. Here I present ideas for new OSS tools or innovations
My OSS book, entitled “Mastering your OSS” is finally available to the market. Click on the image below to take a closer look. For the next two weeks only, I’m offering an extra US$10 off the purchase price to readers of this blog. Just send me an email or a note via the Contact Page […]
“People think focus means saying yes to the thing you’ve got to focus on. But that’s not what it means at all. It means saying no to the hundred other good ideas that there are. You have to pick carefully. I’m actually as proud of the things we haven’t done as the things I have […]
“The king is dead, long live the king!” Management and Orchestration (MANO) is one of the key components of ETSI’s NFV specifications. Some believe it and other cloud management approaches will spell the death of OSS as we know it (although NFV topology diagrams show the NFV Orchestrator connecting to higher-order B/OSS). After all, it […]
“Cognitive psychology has shown that the mind best understands facts when they are woven into a conceptual fabric, such as a narrative, mental map, or intuitive theory. Disconnected facts in the mind are like unlinked pages on the Web: They might as well not exist.” Steven Pinker. A number of colleagues and I attended a […]
“If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart.” Nelson Mandela. In a post from over a year ago entitled “I/O, I/O, it’s off to work I go” I spoke about using advanced techniques for […]
“I still encourage anyone who feels at all compelled to write to do so. I just try to warn people who hope to get published that publication is not all it is cracked up to be. But writing is. Writing has so much to give, so much to teach, so many surprises. That thing you […]
“A double-byte character set (DBCS) is a character encoding in which either all characters (including control characters) are encoded in two bytes, or merely every graphic character not representable by an accompanying single-byte character set (SBCS) is encoded in two bytes… A DBCS supports national languages that contain a large number of unique characters or […]
“Multi-tenancy is an architecture in which a single instance of a software application serves multiple customers. Each customer is called a tenant. Tenants may be given the ability to customize some parts of the application, such as color of the user interface ( UI) or business rules, but they cannot customize the application’s code.” WhatIs.com. […]
“I certainly am interested in accessibility, clarity, and immediacy.” Paul Muldoon. Single Sign-On (SSO) is a means of simplifying user access to a suite of different applications, such as the suite of tools that usually comprise a CSP’s OSS. It allows the user to authenticate once and credentials are propagated through other systems after the […]
“It’s not hard to make decisions when you know what your values are.” Roy Disney. In this earlier post about decision engineering, I spoke of “closing the loop” to help operators to make better decisions using their OSS / DSS (Decision Support System) tools. Today, I thought I’d use a diagram to better show what I […]
“The Sabre (Semi-Automatic Business Research Environment) central reservation system, which was originally a part of American Airlines, pioneered online transactions. For the first time, computers were connected together through a network that allowed people around the world to enter data, process requests for information and conduct business. This system revolutionized the entire travel industry and […]
ThingWorx Powers Largest Japan Mobile Service Provider NTT DOCOMO M2M Cloud Solution “ThingWorx, a leading Internet of Things (IoT) platform provider, announced NTT DOCOMO, Japan’s largest mobile service provider, has partnered with ThingWorx and Nippon Systemware Co., Ltd (NSW) for its new M2M cloud solutions powered by the ThingWorx platform. Serving more than 63 million […]
AT&T creates $500M joint venture for a Netflix-style TV service AT&T, America’s second largest broadband provider and wireless company, is getting into the streaming business with a $500 million joint venture created to acquire, invest in and launch a Netflix-style video streaming service. As the television distribution model that’s been in place for decades collapses […]
“Our communications services revenue growth is being driven by continued strong top-line performance in data, Internet and international – three of the fastest growing and most profitable areas within communications services.” Bernard Ebbers. For those of you who don’t know, Bernie Ebbers was the CEO of WorldCom. He was also convicted of fraud and conspiracy […]
“Datafication” is a new term used to describe the process of turning an existing business into a “data business.” Bersin. We’ve had industrialisation and digitalisation. Are we already on the brink of a new business model mindset? Datafication. Many industries are now producing and storing prodigious amounts of data, of which OSS is one of […]
“You can motivate by fear. And you can motivate by reward. But both of these methods are only temporary. The only lasting thing is self-motivation.” Homer Rice. When it comes to OSS operators, I’m not a particularly strong believer in the carrot or stick approach to motivation to gain outstanding results using the tools they’re […]
“To be trusted is a greater compliment than being loved.” George MacDonald. In yesterday’s blog, we spoke of the shades of grey that different users feel on the spectrum of free services versus secure/private services. We also spoke of the potential strategic advantage held by many traditional CSPs compared with their relatively newer Internet (OTT) […]
“If you’re not paying for it (an app or service), you’re not the customer; you’re the product.” Adage. Declines in revenues from traditional services have CSPs scrambling to identify new revenue streams, often through very lateral approaches. The massive databases held by CSPs are one of their biggest assets even if they don’t appear on […]
“Win-win is a belief in the Third Alternative. It’s not your way or my way : it’s a better way.” Stephen Covey. The following image has been circulating the Internet and it got me thinking about its implications to OSS. There are many who would believe that there are three kinds of OSS and you […]
“In a typical telecom environment, data to support systematic decision making can feel like “feast or famine”. On the one hand, the amount of information available, when combined with the expertise of strategic planners with different backgrounds and experience, can be overwhelming. On the other hand, when launching new products into new markets, where the past […]
