Minimise the tentacles on the OctopOSS. Keep it simple
“KISS: Keep It Simple, Stupid.” It’s an open acknowledgment of a tendency we all have: to make things much more complicated than they need to be. After all, it’s much more fun – and still leaves room for other addictions, like procrastination, perfection and control – to engage in mental masturbation. (Oh dear, did I […]
“Every software project that has missed its target date (every single one) is a victim of late thrashing,…The creators didn’t have the discipline to force all the thrashing at the beginning.” Seth Godin So you’re starting up your OctopOSS… It’s a complex beast, with many different features. It impacts many different parts of the business. It […]
To all the network rectification gurus out there, the NOC operators, the fault/assurance teams, I’d like to pose a question. Do you prefer a user interface that is graphical, point and click, has drill-down capability or do you prefer a series of hot-keys so that your quick-fire key-strokes can resolve the issue faster? I personally love […]
“People don’t buy what you do; they buy why you do it. And what you do simply proves what you believe.” Simon Sinek. In Simon Sinek’s book, “Start with Why: How great leaders inspire everyone to take action,” he discusses visionaries in sales and marketing. The “Why?” refers to the need to sell values, advantages, and […]
“We don’t need the questioners and checkers, the nitpickers who bog down the process…. Today, each staff person has to ask, “How do I add value? How do I make people on the line more effective and competitive?” – Jack Welch I like to consider a company’s business processes like a flowing river. The aim […]
“The man who wants to lead the orchestra must turn his back on the crowd.” James Crook A large proportion of OctopOSS projects fail to achieve their original objectives. This suggests that alternate approaches are required within the industry. I once worked on a project that had been guided by five project managers (PM) in two […]
A carrier’s network coverage is no longer the dominant differentiating factor that it once was (in deregulated markets anyway). The following are revolutionary drivers of change in the telecommunications industry: Commodotised network services (ubiquitous connectivity), Cloud computing (ubiquitous processing and storage), Changing customer expectations (personalisation, relevance, control, responsiveness and timeliness) Ever increasing bandwidth and Decreasing […]
