“I’d like to think I’m a great teacher.”
I’m not a fan of reality TV, but a friend recently pointed out that there was a common theme in Gordon Ramsay’s kitchen makeovers. He always seems to reduce the menu from 30-ish dishes to the 10-ish that can be done well and become the signature dishes for the restaurant.
The analogy with OSS is that some vendors offer products with 30+ features, but in doing so dilute the customer experience. Reducing to the 10 features that customers need gives the vendor more time to provide a focussed, higher quality result for their customers because it simplifies the whole product life-cycle from requirement capture to ongoing maintenance