MTN Selects CSG for Comprehensive Managed Services Program.
CSG International announced that MTN, one of the largest communication service providers in the world, has selected CSG for a long-term managed services engagement that will enable MTN South Africa to simplify and streamline its operations and focus its resources on core business lines.
Under the terms of the multiyear agreement, CSG will provide end-to-end management of the MTN wholesale billing and business services platform. The engagement includes the management of a variety of complex solutions, from CSG products and services such as CSG Singleview, CSG Route, and CSG Interconnect, to home-grown MTN tools and systems from other third-party providers.
CSG managed services enable MTN South Africa to gain significant process improvements by having CSG assume accountability for the entire wholesale product and services domain and manage a wide variety of subcontractors on behalf of MTN.