Sprint selects Brite:Bill to Improve Customer Billing Experience.
Brite:Bill has been selected to serve as a billing communications solutions provider for Sprint Corp. As a result, Sprint will be able to enhance customer experience across all channels through transparent, personalized and easy-to-understand billing communications.
Sprint required a customer communications and billing analytics capability to support its customers’ needs over the coming years, and Brite:Bill was selected following a competitive tender process. The Brite:Bill solution uses light-touch integration to the core billing systems, pulling the billing data and displaying it in easily understood formats and enables dramatic improvements in the bill presentation.
The solution will help Sprint improve billing relationships with customers and build engagement and loyalty, further strengthening their focus on delivering industry-leading customer experience.
Earlier this week, I was lucky enough to be introduced to a talented RAN automation expert. He’s one of Australia’s foremost, hands-on, experts on SON
I was listening to a group of telco experts on a podcast the other day. As they were talking, I kept picturing the image of
Earlier in the year, we wrote a series of articles about the chasm that exists between OSS/BSS buyers and sellers (pt1, pt2, pt3, pt4, pt5, pt6). “The chasm” is
Actually, maybe a few related questions. As you’ve seen from recent articles such as this, I’m increasingly interested in the cross-over worlds of comms and
Here at Passionate About OSS, we are exactly that – Passionate About OSS (Operational Support Systems). We’re also passionate about BSS, NMS, or any other names you call the tools that help to operationalise your network.
