Sprint selects Brite:Bill

Sprint selects Brite:Bill to Improve Customer Billing Experience.

Brite:Bill has been selected to serve as a billing communications solutions provider for Sprint Corp. As a result, Sprint will be able to enhance customer experience across all channels through transparent, personalized and easy-to-understand billing communications.

Sprint required a customer communications and billing analytics capability to support its customers’ needs over the coming years, and Brite:Bill was selected following a competitive tender process. The Brite:Bill solution uses light-touch integration to the core billing systems, pulling the billing data and displaying it in easily understood formats and enables dramatic improvements in the bill presentation.

The solution will help Sprint improve billing relationships with customers and build engagement and loyalty, further strengthening their focus on delivering industry-leading customer experience.

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