“If you want to understand how a lion hunts don’t go to the zoo. Go to the jungle.”
Sadly, I’m not sure who the true source of this quote is. It’s attributed to various people in the advertising game.
Irrespective of who said it first, in my mind this quote is such a powerful analogy for OSS product development.
For an OSS developer, the only way to know what the operators really need or how the operators really use the product, the developer must get out “into the jungle” and observe carefully from time to time. Do your developers ever get out into the wild or is there a buffer of analysts, etc in between (ie the zoo approach)?
Or do your developers go even further down the realism scale and not even visit the zoo? Do they just read the book on lions? 🙂
Have you ever had an OSS or BSS project that’s impacted by poor data quality? The problem of data integrity gets raised on almost every
“One of my favorite things about designing software is designing the defaults. The defaults define the experience for everyone out of the box. And, therefore,
Have you ever been tasked with mapping out the processes for the telco you work for? Either as a way of documenting current state, or
In the last week alone, I’ve had two potent reminders that the world of OSS is simply (pun intended) too complex. This manifests in many
Here at Passionate About OSS, we are exactly that – Passionate About OSS (Operational Support Systems). We’re also passionate about BSS, NMS, or any other names you call the tools that help to operationalise your network.
