Francis Haysom is a Principal Analyst for Appledore Research Group, a global research and consulting firm specialising in the telecommunication and software markets with a particular focus on OSS/BSS.
In this episode, Francis takes us on a ride through his career leading OSS/BSS innovation across the last three decades with iconic companies such as Convergys, Cramer, Amdocs, Telcordia and Ericsson. He then takes us into his current research at Appledore, looking over the horizon into what comes next in the OSS/BSS world. You could say his forecast is a little “cloud-y” and “edge-y,” so strap yourself in for a story that provides a fantastic view of the history of our industry, as well as some brilliant observations and insights into where it will go next.
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