I recently wrote an article that spoke about the obsolescence of jobs in OSS, particularly as a result of Artificial Intelligence. But an article by someone much more knowledgeable about AI than me, Rodney Brooks, had this to say, "We are surrounded by hysteria about the future of artificial intelligence and robotics — hysteria about how powerful they will become, how quickly, and what they will…
Read More »The problem with OSS is that there are too many problems. We don't have to look too hard to find a problem that needs solving. An inter-related issue is that we're (almost always) constrained by resources and aren't able to solve every problem we find. I have a theory - As much as you are skilled at solving OSS problems, it's actually your skill at deciding…
Read More »NTT Com India-Netmagic partners with Nuage Networks to provide Managed SD-WAN Service. NTT Com India-Netmagic announced that the company has partnered with Nuage Networks, the Nokia venture focused on Software Defined Networks (SDN), to enhance its Network as a Service (NaaS) portfolio based on its innovative Software-Defined Wide Area Network (SD-WAN) solution. This enables enterprises to automatically route and optimise network traffic and gain visibility of…
Read More »OSS and Network of the Future architectures workshop in Melbourne this week. Click on the link above to register online. TM Forum's description of the event is as follows: As part of the TM Forum Open Digital Architecture program, we are starting work on a standardized definition of Operational Domain Managers (ODM) capabilities. Telstra will be hosting an open TM Forum Local workshop on ODM to…
Read More »"When you start out in your career, you have a blank canvas, so you can paint anywhere that you want because the shit ain't been painted on yet. And then your second album comes out, and you paint a little more and you paint a little more. By the time you get to your seventh and eighth album you've already painted all over it. There's nowhere…
Read More »Nokia and Tele2 sign strategic partnership to provide global IoT services. Nokia and Tele2 IoT have signed a five-year agreement to enable the delivery of IoT services to Tele2 enterprise customers based on Nokia's worldwide IoT network grid (WING). Nokia WING will allow Tele2 IoT to rapidly and cost-effectively provide complete IoT services to its enterprise customers in fields including transport, healthcare, smart city and utilities…
Read More »Every project starts with an idea... an idea that someone is excited enough to sponsor. But where are your ideas being generated from? How do they get cultivated and given time to grow? How do they get pitched? and How do they get heard? How are sponsors persuaded? How do they then get implemented? How do we amplify this cycle of innovation and implementation? I'm fascinated by…
Read More »What is a service provider's greatest asset? Now I'm biased when considering the title question, but I believe OSS are the puppet-master of every modern service provider. They're the systems that pull all of the strings of the organisation. They generate the revenue by operationalising and assuring the networks as well as the services they carry. They coordinate the workforce. They form the real-time sensor networks…
Read More »"Chains of habit are too light to be felt until they are too heavy to be broken." Warren Buffett (although he attributed it to an unknown author, perhaps originating with Samuel Johnson). What if I were to replace the word "habit" in the quote above with "OSS integration" or "OSS customisation" or "feature releases?" The elegant quote reflects this image: The chains of feature releases are…
Read More »Over the last few days we've made some updates to our OSS products / vendors list to reflect recent acquisitions, mergers, etc. Please let us know if there are any others we should be adding to the list.
Read More »Data quality is one of the biggest challenges we face in OSS. A product could be technically perfect, but if the data being pumped into it is poor, then the user experience of the product will be awful - the OSS becomes unusable, and that in itself generates a data quality death spiral. This becomes even more important for the autonomous, self-healing, programmable, cooperative networks being…
Read More »"What will telcos do about the 30% of workers AI is going to displace?" Dawn Bushaus That question, which is the headline of Dawn's article on TM Forum's Inform platform, struck me as being quite profound. As an aside, I'm not interested in the number - the 30% - because I concur with Tom Goodwin's sentiments on LinkedIn, "There is a lot of nonsense about AI. Next…
Read More »Does your organisation have a number of different device inventory repositories? Hint: You might even be surprised by how many you have. Examples include: Physical network inventory Logical network inventory DNS records CMDB (Config Management DB) IPAM (IP Address Management) EMS (Element Management Systems) SIEM (Security Information and Event Management) Desktop / server management not to mention the management information base on the devices themselves (the…
Read More »There's a concept that's building a buzz across all digital industries - you may've heard of it - it's a little thing called DevOps. Someone (most probably a tester) decided to extend it and now you might even hear the #DevTestOps moniker being mentioned. In the ultimate of undeserved acknowledgements, I even get a reference on Wikipedia's DevOps page. It references this DevOps life-cycle diagram from…
Read More »Speedcast Secures Contract Valued at Up to AU$184 Million with NBN Co Australia. Speedcast International Limited announced it has secured a 10-year contract with Australian government-owned infrastructure provider NBN Co to deliver enterprise-grade satellite services. Speedcast’s wholly-owned subsidiary and dedicated entity, Speedcast Managed Services, will partner with NBN Co to design, build and manage NBN Co’s enterprise satellite services. The value of the base network build…
Read More »Have you ever worked on an OSS where a COTS (Commercial Off-The-Shelf) solution has been so heavily customised that implementing the product's next version upgrade has become a massive challenge? The solution has become so entangled that if the product was upgraded, it would break the customisations and/or integrations that are dependent upon that product. This trickle-down effect is the perfect example of The Chess-board Analogy…
Read More »This is the sixth and final post in a series about the four styles of RPA (Robotic Process Automation) in OSS. Over the last few days, we've looked into the following styles of RPA used in OSS, their implementation approaches, pros / cons and the types of automation they're best suited to: Automating repeatable tasks - using an algorithmic approach to completing regular, mundane tasks Streamlining…
Read More »This is the fifth in a series about the four styles of RPA (Robotic Process Automation) in OSS. The fourth of those styles is as part of a closed-loop system such as the one described here. Here's a diagram from that link: This is the most valuable style of RPA because it represents a learning and improving system. Note though that RPA tools only represent the…
Read More »This is the fourth in a series about the four styles of RPA (Robotic Process Automation) in OSS. The third style is Decision Support. I refer to this style as the parrot on the shoulder because the parrot (RPA) guides the operator through their daily activities. It isn't true automation but it can provide one of the best cost-benefit ratios of the different RPA styles. It…
Read More »This is the third in a series about the four styles of RPA (Robotic Process Automation) in OSS. The second of those styles is Streamlining processes / tasks by following an algorithmic approach to simplify processes for operators. These can be particularly helpful during swivel-chair processes where multiple disparate systems are partially integrated but each needs the same data (ie reducing the amount of duplicated data…
Read More »Mtel Bulgaria selects Amdocs to Drive Unified Customer Experience and Commerce in the Digital Society. Amdocs announced that Mtel, Bulgaria’s leading mobile, fixed, broadband and IPTV services provider, is transforming the digital commerce and care experience of its more than four million subscribers through its 200+ retail stores, call centers. Leveraging the new Amdocs DigitalONE platform, Mtel will gain a 360 degree customer view with intelligence-driven,…
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