What does your CMO know about OSS?
“We were trying to empower the networking people and the CIO in an organisation to add some value to bring to marketing, but we found that getting the digital marketing team or the CMO involved early on makes the sales cycle move a lot faster. And we found that, for a lot of our customers, […]
The Lego analogy
“Its supply chains were long and expensive – at one stage with 11,000 contractors Lego had more suppliers than Boeing used to build its aircraft! And its product development had become increasingly complex, with many product ranges involving such a wide range of choice – for example the Pirate figures had no less than 10 […]
Virtual workflows
“The best way to systematize your business is to first do each job yourself. Find the best or preferred way to do each task, and create a system for doing it that way that is easy to follow. Repeat this process for every function of your business until every part is systematized..” Michael Gerber. The […]
Automated design
“…with big data techniques we can start to find out where the clusters of [revenue generating businesses] and where the clusters of bad coverage are so you can be far more selective of where you rollout to.” Kevin Noonan. In yesterday’s blog, we discussed the likelihood of more OSS vendor suites containing large-scale network design […]
Automated network design
“The smart way to optimise infrastructure is to incorporate optimality into the design.” Geoff Prince. In a recent presentation by Mike Quigley, NBN Co’s departing CEO, he mentioned that OSS/BSS gave him his biggest nightmares. One of the NBN Co’s other significant problems he mentioned was the preparation of designs to service every home in Australia […]
OSS – the stuff of nightmares?
“For the CEO of a Telco the development of major OSS/BSS capability can be the stuff of nightmares. It was these large IT systems that I most feared would be the bottleneck in rolling out services on the NBN.” Mike Quigley , in a presentation to TelSoc. Mike was the founding CEO of NBN Co, […]
Sell to – Sell through
“One of my partners reminds us that, to be a success, a company must not only sell successfully to its immediate customers (“sell-to”), but also enable the customer to sell successfully to his/her end customers (“sell-through”), not just once, but repeatedly. Too often we (as venture investors) see businesses that have revenue traction selling to […]
Utility business models
“The traditional business model of utility companies is under threat, with a new approach needed to ensure future success.” EY‘s “Business Pulse: Exploring the dual perspectives of the top 10 risks and opportunities in 2013 and beyond.” Whilst the OSS technologies remain more or less the same, the business imperatives for an OSS are quite […]
Our profound OSS questions
“I first met him… at a dinner my mother had put together. On my way there, I thought, ‘Why would I want to meet this guy who picks stocks?’ I thought he just used various market-related things—like volume, or how the price had changed over time—to make his decisions. But when we started talking that […]
More models than critics
“Children have more need of models than of critics.” Carolyn Coats. OSS covers a huge range of skills, activities, domains, business functions, etc. I’ve met some absolute geniuses in the field of OSS, but I’ve never met someone who is a genius at every aspect. As such, I’d like to tweak Carolyn Coats’s comments thus, […]
Failing without being a failure
“Never walk away from failure. On the contrary, study it carefully and imaginatively for its hidden assets.” Michael Korda. Working on OctopOSS projects can be a humbling experience. There are so many tentacles that can whack you and your colleagues over the back of the head. Every project seems to have its own tentacles. Sometimes […]
Productising your interfaces
“In the struggle between capital and labor, more often than not capital has won, because the real source of value for most companies has historically been the hard assets that they owned and controlled.” James Surowiecki. Yesterday we spoke of the different types of interface “objects” such as probes, robots, MDDs (Mediation Device Drivers), etc […]
Disadvantages of exposing your API
“Just like any product, an open API needs a business justification, user personas, clear use cases, a roadmap, a revenue model, a pre- and post-launch plan, and specific needs in the areas of marketing, sales, support, documentation, and security. These needs are completely separate from those of your core product, though they should be strategically […]
Wireless – video combo
“…if you are a mobile network operator today, shouldn’t you focus your energy on what is the largest and fastest growing service on your network, which happens to not be profitable? 85% of the video traffic is OTT and you get little revenue from that. You are struggling to deliver an acceptable video quality for […]
Sweating the OSS vendor
“No matter how good you are at planning, the pressure never goes away. So I don’t fight it. I feed off it. I turn pressure into motivation to do my best.” Benjamin Carson. Over the years, I’ve seen many a customer put pressure on the vendor (ie sweat the vendor) to do tasks that aren’t […]
The components of SDN, NFV, MANO & OSS
When you curate a website / blog called PassionateAboutOSS, it’s pretty obvious that you would see the world through OSS-tinted glasses. The tech-world at least. And so it has been for me when evaluating new comms network / service concepts like SDN / NFV. It’s been a case of, “that all sounds really exciting and […]
Is marketing an OSS driver?
“Marketing is now a fundamental driver of IT purchasing, and that trend shows no signs of stopping –or even slowing down –any time soon. In fact, Gartner analyst Laura McLellan recently predicted that by 2017, CMOs will spend more on IT than their counterpart CIOs.” Lisa Arthur on Forbes. According to Gartner’s research: 2011 B2B […]
Ohh, and don’t forget the customer contracts
“I don’t understand this irony – valuable things like cars, gold, diamond are made up of hard materials but most valuable things like money, contracts and books are made up of soft paper.” Amit Kalantri. When planning out a new OSS project, I generally focus on three things first: People (who is involved, who will […]
The book is now available! Mastering your OSS
My OSS book, entitled “Mastering your OSS” is finally available to the market. Click on the image below to take a closer look. For the next two weeks only, I’m offering an extra US$10 off the purchase price to readers of this blog. Just send me an email or a note via the Contact Page […]
The two lungs of next-gen OSS
“Here we have a baby. It is composed of a bald head and a pair of lungs.” Eugene Field. Many of you by now have seen the freight-train of network virtualisation (cloud, SDN, NFV) rapidly approaching the Telco space. Many in the communications technology world are salivating at the opportunity to leverage cloud-style concepts such […]