OSS Transformation is all about managing change – organisationally, functionally and operationally during in-flight projects. This is the most commonly overlooked factor when planning OSS projects
Seth Godin recently wrote a brilliant article that describes the craziness of seeking a market with no competition. In entirety, his article goes like this: “There’s no competition for cookbooks on making food out of soccer balls and hockey pucks. There’s no competition for software that charges you to find out the temperature on Mars. There’s no […]
I’ve spent the last 22-ish years working on OSS and even longer on telco projects. Most of that time has involved way more than the typical 40 hour work week (often more than double). But the amazing thing is that it’s (almost) never felt like it. Time has almost always seemed to fly by so […]
I’ve just about finished writing my next book (way later than intended due to large client project load this year). This one includes 50+ techniques to simplify Digital Transformations (mostly through the lens of OSS transformations).I’d love to get your thoughts about the 2-3 things that I absolutely MUST cover in the book! Leave us […]
Back when I was a little kid, not many of my classmates had footballs. The kid with the ball decided what game was played and who could play. They owned the key asset. The right to play. The other kids were drawn to the game because the asset was unique. These days, the balls are […]
Last week was kind of exciting (and a bit manic!). As well as working on a tech due-diligence (DD) and an important client OSS/BSS roadmap, I had the chance to witness some important steps in the progression on telco Augmented Reality (AR) use-cases. On the software side, we already have many exciting use-cases lining up […]
“The telecom industry is hurtling towards a staffing and skills precipice at a frightening pace, and truly embracing diversity and inclusion in recruitment and human resources strategies looks to be the only way to avoid a calamity, a somewhat sombre Keri Gilder [CEO of Colt Technology Services, a UK-based telco] told attendees here [at TM […]
Earlier in the year, Omdia commissioned Passionate About OSS to write a report about the future of network inventory. Not just how the tools themselves are changing, but how they might be used, the new ways of working that will be centred around them, how migration strategies are changing and much more. Now in conjunction […]
In the early days of my career, I was the stereotypical Engineer. I’d get into a project, do the best job I possibly could from a technical perspective, and then get out to move onto the next project. Looking back, I unfortunately had blinkers on through those years. I’ve been lucky to have retained some […]
The \#Adtran #FibreBroadband Symposium was held in Melbourne on 3rd August 2022. This video link below shows the presentation we made at the conference: It’s designed specifically for network builders, to show the relevance that OSS and BSS have for their worlds. It also shows a very high level view of OSS past, present and future – […]
Artificial Intelligence is purported to be the panacea for so many high-volume factors within telco. For example, AI is being used for complex pattern recognition using diverse signal streams like churn reduction. AIOps solutions are making great strides to reducing noise within alarm / event lists, filtering and automating, to limit the number of decisions […]
We’ve regularly discussed how RFPs / PoCs are usually an inefficient way of finding new products or partners for your OSS (see this link). They’re often ineffient regardless of whether you’re a supplier, buyer or integrator. They tend to be expensive and time-consuming for all involved. The short paper shown below by Peter Willis, the […]
An updated call for innovation in the OSS industry We are currently living through a revolution for the OSS/BSS industry and the customers that we serve. It’s not a question of if we need to innovate, but by how much and in what ways. Change is surrounding us and impacting us in profound ways, triggered […]
Are you a dyed-in-the-wool telco person? Has your whole career, or a majority of it, been built around the telco industry? If your career in telco were to cease tomorrow, what would you do next? As we mentioned in our previous article on “Burning Platforms”, the orange curve of the traditional telco business is trending […]
I have a couple of really interesting videos to share with you today. I think they’re both brilliant, though perhaps I’m biased because they largely reinforce thoughts I already share with the stars of each video. Well, reinforce, but they also significantly expand the thinking with some enlightening dots that I hadn’t previously connected. Nobody […]
You may have noticed in a recent post that I’ve been contributing to the Transformation Project Framework (TPF) with TM Forum (document GB1011). It’s an important initiative that aims to help ease the stress and reduce the risk on complex OSS/BSS transformation projects. In conjunction with the TM Forum and the Transformation User Guide (TUG) […]
I love this article by Tim Fiola, entitled “A Note to Management About the Network Automation Journey – It’s About Culture.” It does a brilliant job of explaining the real challenges around network automation. I’m going to riff off it a little bit today, drawing comparisons with OSS/BSS (which do happen to have a role […]
Report – The Most Exciting OSS/BSS Innovations of 2022
In collaboration with leading market analyst firm Omdia (part of the Informa Group), Passionate About OSS has just released a new (paid) report, titled Inventory of the future: flexible, scalable, and highly dynamic. The synopsis of the report is as follows: Inventory solutions are the linchpin of a network operator’s OSS, facilitating many different work and […]
We have a couple of exciting announcements to make today. The Transformation Project Framework (TPF) guidebook (GB1011) we’ve been working on with TM Forum has been launched with a pre-production status. That means it has passed peer review and is open for member comments. It’s still a work in progress, but you’ll see the basis […]
Back on my first OSS project – all the way back, deep into the annals of time – the year 2000 to be exact, I was lucky enough to work with a really tight delivery team. We all lived in the same hotel in Taiwan and took taxis to work together. Each morning I’d read […]
