OSS consultants provide you with the opportunity to bring a different set of ideas, insights and connections to your OctopOSS
“The PayPal network, as it’s been called, is a set of friendships built over the course of a decade. It has become a sort of franchise. But this isn’t unique; that kind of dynamic arguably characterizes all great tech companies, i.e. last mover monopolies. Last movers build non-commoditized businesses. They are relationship-driven. They create value. […]
“If you embrace special orders, you’re doing something difficult, scarce and worth seeking out.” Seth Godin here. Recent post, “Long Tail Dynamics in OSS,” highlighted the different bands of customers that a CSP services and the different OSS that they use to service each band. The head (the top-X customers by revenue) tends to get […]
“Show me your bookcase, the ideas that you’ve collected one by one over the years, the changes you’ve made in the way you see the world. Not your browser history, but the books you were willing to buy and hold and read and store and share. Every bookshelf tells a story. You can’t build one […]
The diagram above shows the head and the long tail of OSS, but also the tale of two distinct ways of thinking at some Tier-1 CSPs. The yellow band represents the head, the top-X (eg Top 100) customers, generally the major corporates, government, etc that spend massive amounts on communication services and expect a corresponding amount […]
“By now, most people know who Google is and what Google does. Google serves billions of online users in this country and around the world … With little or no revenue from its users, Google still manages to turn a healthy profit by selling advertisements within its products that rely in substantial part on users’ […]
“SMSes and push notifications have eight times higher response rates from consumers compared to emails. Thus, sending relevant and targeted push notifications would not only have higher response rates for the brand but also improve the shopping experience for the customer.” Nameet Potnis. It’s been a bit of a “marketing” week here on PAOSS. The […]
“If your experiment needs statistics, you ought to have done a better experiment [ed. unless it’s a marketing experiment 😉 ].” Ernest Rutherford. Assuming that yesterday’s hypothesis was correct and many of a CSP’s customers are looking for data to identify marketing opportunities, what valuable service can we make of that? Government-based Bureaus of Statistics […]
“One of the messages at the keynote included the fact that successful busineses now have a ratio of 4:1 in the marketing and sales. This means that to maximize company growth and sales, successful companies engage about four marketing specialists to one sales person. The traditional role of the Business Development Manager or Sales Manager is […]
“Abundance is not something we acquire. It is something we tune into.” Wayne Dyer. Have you noticed that in many developed countries, CSP services have recently flipped from scarcity to abundance situations? Bandwidth, storage, compute, applications, content, etc all saw premiums in the past because demand outweighed restrictions in supply. But in recent times, this […]
“As you move higher and higher in the world of success, more and more of your job becomes “people development.” Ask, “What can I do to ‘add value’ to my subordinates [ed: or peers]? What can I do to help them become more effective?” Remember, to bring out the best in a person, you must […]
“What I’m suggesting is that we define services in a series of hierarchical modeling steps, with each step based on an intent model that offers a from-the-consumer-side abstraction of the service/feature being defined. For network services and features, we could assume the model had a standard structure, which defined FUNCTIONAL-PROPERTIES for the model, and INTERFACES […]
“They (OSS) CAN allow a CSP to be more nimble. They CAN allow a CSP to deliver business insights to customers in real-time. They CAN add significant value to a CSP’s customers. But for any number of reasons, the OSS that most telcos implement AREN’T nimble, insightful or small-business enablers.” In yesterday’s blog on “Peak […]
“Income follows assets“ Daniel Priestley. In OSS-world what are our biggest assets? Apart from your customers, what are your biggest OSS assets? Products? Services? People? Intellectual Property? To put this another way, what is it that underpins your strongest revenue streams? If you’re a product vendor then it’s probably your products. lf you’re an integrator, […]
“There is no accountability for results in the business. We are never able to follow up or measure the proper return on projects. Investments are open to so many different factors – it’s too difficult to measure and wouldn’t be credible so is felt to be a waste of time. For cutting edge/new tech projects […]
I’m delighted to announce the arrival of PAOSS’s latest publication, an eBook entitled, “OSS Masterclasses – Insights from Thought-Leaders in Operational Support Systems (OSS).” You can grab it via the link above or by clicking on the image below-right. SYNOPSIS: In creating content here on PassionateAboutOSS.com, I spend a great deal of time writing about […]
“Communications service providers (CSPs) need to move from a mentality of saving costs to one of creating new sources of revenue. Those can come from effective use of CSP data, greater exploitation of the customer relationship and improved agility and flexibility to introduce new services over virtualised networks.” Marek Maroszek here on Vanilla Plus. I […]
I’m pleased to announce the arrival of my latest publication, an eBook entitled, “Valuable OSS – Delivering a Return on Your Investment in Operational Support Systems (OSS).” You can grab it for free until 25 July 2015 via the link above or by clicking on the image below-right. Also keep your eye out for another […]
“Braess’s paradox is a proposed explanation for why a seeming improvement to a road network can impede traffic through it. It was exposed in 1968 by mathematician Dietrich Braess who noticed that adding a road to a congested road traffic network could increase overall journey time, and has been used to explain incidences of improved […]
Today’s blog is all about you (actually they all have you in mind collectively, but this one encourages you to voice your specific obstacles to progress). In the world of OSS (or perhaps even beyond), what value can I add that goes beyond the generalities of a blog and will help you get what you […]
“Catch on fire with enthusiasm and people will come for miles to watch you burn.” John Wesley. In the 1990’s and early 2000’s OSS were much more sexy than they are today. As such, they were easier to find funding for than they are today. Perhaps one reason for this is the imperceptible benefits that […]
