NetCracker Technology announced that RCN, a US-based provider of high speed Internet, digital TV, and telephone services, has signed a long-term contract extension for NetCracker’s Business Support Systems (BSS) solutions and added NetCracker’s next-generation converged rating and billing solution to improve customer experience, reduce operational costs, and bring advanced new services to market.
Is telco facing a skills shortage… or a prestige shortage?
Telco keeps talking about being scared of an imminent skills cliff. But perhaps the real problem is not just that experienced people are leaving. It’s





