This is the seventh in the Complete OSS re-write series of posts and relates to What language are you using. This series is designed to pose ideas on how the OSS industry could take a Control-Alt-Delete approach to all aspects of delivering operational support, which coincides with the inflection point underway in our industry via technologies such as network virtualisation (eg SDN/NFV) and sensor networks (eg…
Read More »This is the sixth in the Complete OSS re-write series of posts and relates to We don't have enough skilled people. This series is designed to pose ideas on how the OSS industry could take a Control-Alt-Delete approach to all aspects of delivering operational support, which coincides with the inflection point underway in our industry via technologies such as network virtualisation (eg SDN/NFV) and sensor networks…
Read More »Elitecore bags 2 MVNE/O projects in Southeast Asia. Elitecore Technologies, (a Sterlite Technologies Company) announced two major wins in Southeast Asia with its end-to-end Convergent, Real time, Pre-integrated MVNE/O platform enabling rapid service delivery & customer care to meet pertinent growth aspects of MVNE/O such as Revenue Generation, Service Differentiation & Cost Optimization. Dhaval Vora, VP, Product Management, Elitecore Technologies comments– “These two wins are a…
Read More »This is the fifth in the Complete OSS re-write series of posts and relates to What are the tangible benefits or insights. This series is designed to pose ideas on how the OSS industry could take a Control-Alt-Delete approach to all aspects of delivering operational support, which coincides with the inflection point underway in our industry via technologies such as network virtualisation (eg SDN/NFV) and sensor networks (eg…
Read More »Redknee supports a Tier 1 North American Operator with the execution of its MVNE Strategy. Redknee Solutions Inc. announced that a Tier 1 Operator in North America has extended a contract, with the extension worth more than US$5 million to Redknee, in support of the operator’s Mobile Virtual Network Enabler (MVNE) strategy. With Redknee’s MVNE solution the Tier 1 operator is able to implement its customer…
Read More »This is the fourth in the Complete OSS re-write series of posts and relates to Our requirements keep changing. This series is designed to pose ideas on how the OSS industry could take a Control-Alt-Delete approach to all aspects of delivering operational support, which coincides with the inflection point underway in our industry via technologies such as network virtualisation (eg SDN/NFV) and sensor networks (eg Internet of Things).…
Read More »This is the third in the Complete OSS re-write series of posts and relates to Our data keeps deteriorating. This series is designed to pose ideas on how the OSS industry could take a Control-Alt-Delete approach to all aspects of delivering operational support, which coincides with the inflection point underway in our industry via technologies such as network virtualisation (eg SDN/NFV) and sensor networks (eg Internet of Things).…
Read More »This is the second in the Complete OSS re-write series of posts and relates to the integration tax being too high. This series is designed to pose ideas on how the OSS industry could take a Control-Alt-Delete approach to all aspects of delivering operational support, which coincides with the inflection point underway in our industry via technologies such as network virtualisation (eg SDN/NFV) and sensor networks (eg…
Read More »"The best edit is often a complete re-write. And maybe it’s time to start writing lots of things from scratch." Peter Thiel (actually a notes essay from Peter Thiel’s CS183: Startup - Class 13 lecture). As the URL states, I'm passionate about OSS. But as passionate as I am for current-day OSS, I'm even more passionate about what they could become. OSS can do some very…
Read More »Ericsson strengthens Entel's technology leadership. Ericsson announced that Entel, based in Santiago, Chile, will undergo a Digital Telco Transformation that will position the operator for speed, efficiency and success in the Networked Society. The transformation will be enabled with a broad range of OSS/BSS solutions from Ericsson and its partners, as well as consulting and systems integration services that support Entel's full business and portfolio. The…
Read More »Suddenlink Deploys Cloud-Based NetCracker CRM Solution to Optimize Customer Experience. NetCracker Technology announced that Suddenlink Communications, among the largest cable broadband services providers in the United States, has deployed the NetCracker CRM solution which is seamlessly integrated with the NetCracker Revenue Management capabilities. The expanded BSS suite will help Suddenlink deliver a more comprehensive customer experience and optimize customer care, sales and marketing operations. Suddenlink is…
Read More »Further to yesterday's blog about wizards and tools, I'd just like to clarify that I was talking about OSS software, not OSS people... although that's perhaps a topic for conversation another day. :)
Read More »"The problem [with wizards] is that I think people expect magic. " Peter Dart. Isn't this so true? If you call any of your OSS tools "wizards" instead of just tools, users have a much higher expectation of what the tools can actually do? Call it a wizard and users expect to click one button to design a network, fix all data integrity problems, activate a…
Read More »Telstra Health to acquire client & resource management solution business, EOS Technologies. Telstra Health has entered into an agreement to acquire Silver Chain Groups’ technology arm EOS Technologies, developers of the award winning community care management system, ComCare. Since its inception in 2010, EOS Technologies has evolved into a recognised leader in the provision of client and resource management solutions for health, aged and community care…
Read More »"The only things we spend time and money on are things that we believe are worth more than they cost... If people aren't buying your product, it's not because the price is too high. It's because we don't believe you enough, don't love it enough, don't care enough." Seth Godin on his blog here. Another quote from Seth Godin. Another fascinating insight (for me at least)…
Read More »"Ericsson has added the new Wi-Fi calling for multi-device functionality to the existing Ericsson Wi-Fi calling solution. The Ericsson offering comprises product support in Evolved Packet Core (EPC), IP Multimedia Subsystem (IMS), User Data Management (UDM) and OSS/BSS, as well as system integration services. The functionality is verified and tested end-to-end towards device brands that support this service." Ericsson press release. The evolving capabilities of Wi-Fi-based…
Read More »"Analyst predicts emergence of more shared networks, sees operators separating infrastructure from retail businesses. Major telecoms operators will in future make the decision to separate their network operations from the retail side of the business." Mary Lennighan quoting John Strand here. Not exactly ground-breaking news, but certainly an interesting concept nonetheless. As noted here almost a year ago, some major telcos are already planning the cleaving…
Read More »Last week here on PAOSS, we presented the double ecosystem OSS model, as shown via the two bands (red and blue) in the diagram below. The outer pairing (red) shows an OSS ecosystem that is provided by the CSP but enhanced by the CSP's customers and used to run the customers's e-businesses. Long-time readers will have noticed how this ties into the Above-the-Line / Below-the-Line (ATL…
Read More »Jibe Mobile has been acquired by Google. Jibe Mobile has been acquired by Google. This is an exciting day for the entire Jibe community as we embark on this new chapter. We’d especially like to thank our Carrier customers, investors, partners, and most importantly, the end users of our messaging service, for their passion and engagement. “We’re very excited to announce that the Jibe Mobile team…
Read More »Etisalat UAE, NEC and NetCracker Complete Highly Successful Virtual CPE Trial. NEC Corporation and NetCracker Technology have announced that Etisalat UAE, one of the world’s largest mobile communications service providers, has successfully completed a series of comprehensive virtual customer-premises equipment (vCPE) trials. The vCPE solution was provided through NEC’s and NetCracker’s joint business brand, NEC/NetCracker SDN/NFV Solutions, and demonstrated new ways to optimize customer experience through…
Read More »Aspect Software Powers Derby Over Recovery Process Automation for du Telecom. Aspect Software, provider of fully-integrated consumer engagement, workforce optimization, and back-office solutions, announced solution partnership with Derby Group for the recovery automation process. UAE-based Derby Group, sought an outbound solution provider to deliver solution in debt recovery processes and automate processes for key client, du Telecom. "We at Derby had very specific requirements from our…
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