Blogs

Filter by Date Period

Select Date
Filter by Date Range
Filter by Date Range

Filter by Category

Filter by Category

OSS flight simulator

"Firefighters naturally swap stories after every fire, and by doing so they multiply their experience; after years of hearing stories, they have a richer, more complete mental catalog of critical situations they might confront during a fire and the appropriate responses to those situations. Research shows that mentally rehearsing a situation helps us perform better when we encounter that situation in the physical environment. Similarly, hearing…

Read More »

Redknee Supports SingTel Optus

Redknee Supports SingTel Optus Wholesale. Redknee Solutions Inc. announced that it is supporting Optus Wholesale, a division of Optus and one of Australia’s top providers of wholesale telecom services with Redknee’s fully managed, cloud-based solution. This enables Optus Wholesale to achieve rapid time-to-market, and provides an efficient model for operators, delivering a turnkey wholesale billing solution that is reliable and scalable to meet the demands of…

Read More »

Deliberate practice

"people who climb to the top of just about any field eclipse their peers through something as basic as deliberate practice." Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler, from their book, "Influencer: The New Science of Leading Change." Patterson et al also make an interesting point in the above-mentioned book that Olympic ice-skaters tend to practice what they can't do (yet), good skaters…

Read More »

Out of the box!

“Smart people are a dime a dozen. What matters is the ability to think different... to think out of the box.” Walter Isaacson. I love the “out of the box” terminology that some OSS sales people use, implying that their toolsets are fully functional straight after installation, analogous to a spreadsheet or word processing application. What “out of the box” really means is that the box…

Read More »

A single vendor’s throat to choke

"OpenFlow facilitates the use of “bare metal switches” and eliminates traditional vendor lock-in, giving you freedom of choice in networking like you have on other areas of your IT infrastructure such as compute and storage. SDN controllers also expose APIs northbound, which allow you to deploy a wide range of off-the-shelf and custom-built network applications — many of which were fundamentally not feasible prior to the…

Read More »

The blame game intensifies

"With the multivendor CSP environment of today, it’s a blame game if there is something going on with the network. Just imagine throwing a lot more vendors and solutions into the mix. Unlike what we have today, an NFV proposed solution can have the VNF from one vendor and hardware from another. On top of that, there will be multiple options for the OpenStack distribution and…

Read More »

OSS conflation

"Conflation occurs when the identities of two or more individuals, concepts, or places, sharing some characteristics of one another, seem to be a single identity — the differences appear to become lost. In logic, it is the practice of treating two distinct concepts as if they were one, which produces errors or misunderstandings as a fusion of distinct subjects tends to obscure analysis of relationships which…

Read More »

Redknee virtualises Oi

Redknee Enables Oi to Successfully Leverage Virtualization. Redknee Solutions Inc. announced that Oi, a leading mobile operator in Brazil, has successfully trialled Redknee’s suite of virtualized billing, charging and policy management solutions to drive roaming subscriptions and to ensure high quality wireless connectivity for those attending one of the largest sporting events in the world, the 2014 FIFA World Cup. With Redknee’s highly flexible and scalable…

Read More »

Please mind the gap

"In a hierarchy, every employee tends to rise to his level of incompetence." Laurence J. Peter. In yesterday's blog, we discussed the hierarchy of communication by management systems. It reminded me of a story from a project I worked on many years ago in a developing country. Communication at this organisation was firmly rooted in the military model described in yesterday's post. Strategy was pushed out…

Read More »

The military communication model

"....I thought about the problem of communication of vision and strategy a lot, but I didn’t realise how the functional, hierarchical structure we’d borrowed from the military made communication in large organisations possible. Thinking a lot more about it since, I think the military model – the foundation of the industrial, functional, hierarchical organisation structure – is a communication-driven model… First, I led the development of…

Read More »

The stampede analogy

"....once you start a company transformation, it's like a stampede. If you try to lead from the front, you get trampled; if you try to lead from the back, you have no impact. Best to lead from the side by carefully nudging and turning the stampede to avoid everyone going over the cliff." Robert D. Austin, Richard L. Nolan, Shannon O'Donnell in their book, "Harder Than…

Read More »

Pre-cognitive analytics

"There are two ways to look at analytics in an Operations environment: • POST Cognitive • PRE Cognitive Post-cognitive is focusing your service management efforts on looking at events that occurred in a history after an outage.  Post-cognitive is akin to driving down the road while looking out of the back window." Dougie Stevenson on Moogsoft.com. There are two concepts relating to service assurance in Dougie's article…

Read More »

Ericsson acquires Sentilla

Ericsson acquires Sentilla to enhance cloud management and analytics capabilities. Ericsson announced that it has acquired Redwood City, CA-based Sentilla Corp., a provider of IT infrastructure intelligence software. The deal enhances Ericsson’s ability to help service providers support IT organizations that are struggling to overcome new network complexities introduced by mobility and the cloud. Sentilla develops software for optimal performance, real-time workload management and intelligent deployment…

Read More »

Helix factors, cable sag factors and more

"In fiber optics, the cable is a light pipe or waveguide, into which you inject light. If a finger presses on the pipe, it disrupts that light within the waveguide." Jefferson Han. And if a finger pressing on the fibre can disrupt the light signal, imagine what a backhoe can do to an optical fibre cable! As a humourous aside, you may like to read Fred…

Read More »

Time to build a shorter menu?

"If IT Services departments were restaurants, they would be the most expensive, a la carte kind with long waiting lists. "Yes madam, just tell us your requirements and our food consultant will propose several different meal solutions. You can order anything you like and we will be serving it up next year!"" Jake Holloway, in this interesting article. Today's story is about a very long menu.…

Read More »

Real-time sandpits

"You and I are streaming data engines." Jeff Hawkins. You'll have noticed that I often write about using sandpit environments to trial and refine different OSS configurations. They tend to be really helpful as a change management facilitation mechanism. One of the things you might be wondering is exactly what can you do in a sandpit? How does the data get into it to play with?…

Read More »

Who are your most productive customers?

"...the top 15% of today’s residential subscribers in the US are said to account for about 95% of carrier profits! Thus, many service providers are looking to Next Generation Network (NGN) services as a means to attract and/or retain the most lucrative customers." Joseph C. Crimi in this white paper from Telcordia.* Do you know which 15% of customers account for 95% of your profits? What…

Read More »

Data visualisation 5 – GIS

"Spatial analysis is how we understand our world—mapping where things are, how they relate, what it all means, and what actions to take. From computational analysis of geographic patterns to finding optimum routes, site selection, and advanced predictive modeling, spatial analysis is at the very heart of geographic information system (GIS) technology.." Esri. Geographic Information Systems (GIS) are a invaluable platform for OSS developers to visualise…

Read More »

Next Generation OSS/BSS to Reach $40.9B Globally by 2019

Next Generation OSS/BSS to Reach $40.9B Globally by 2019 with a CAGR of 33.6% - Mind Commerce. The next generation Operational Support Systems (OSS) and Billing Support Systems (BSS) market will reach $40.9 B USD globally by 2019 with a CAGR of 33.6%, while at the same time legacy OSS/BSS is expected to contract to $20.1 B USD globally with a CAGR of -5.8%, according to…

Read More »

OSS persuasion

"Whether you are engaging a client on a solution proposal or simply kicking off your project exploration phase, clients are today deeply interested in ROI [Return on Investment]." Jason Charvat, here on TechRepublic. OSS tend to be evaluated by technical stakeholders in an organisation. They may be strong influencers, but they're not often approvers. OSS projects tend to be of sufficient size to only be approved…

Read More »

Boku acquires rival mopay

Boku acquires rival mopay to lead carrier billing-based mobile payment biz. Boku announced the acquisition of its rival mopay. Germany-based mopay is one of the largest carrier billing companies in the world. The acquisition makes Boku the largest standalone provider of carrier billing-based mobile payment services in the world. The companies will merge operations and operate under the Boku brand. Financial terms were not revealed. Leading…

Read More »