Will the OctopOSS change you?

“Change is good. You go first.” Dilbert If you’re implementing an OSS, you’re already being changed whether you like it or not, as is your organisation. The reason you’re implementing an OSS project is because someone somewhere within the organisation thought the change will be for the betterment of the organisation. But it is highly […]

Designing your business processes like Jack Welch

“We don’t need the questioners and checkers, the nitpickers who bog down the process…. Today, each staff person has to ask, “How do I add value? How do I make people on the line more effective and competitive?” – Jack Welch I like to consider a company’s business processes like a flowing river. The aim […]

Doing things differently

“The man who wants to lead the orchestra must turn his back on the crowd.” James Crook A large proportion of OctopOSS projects fail to achieve their original objectives. This suggests that alternate approaches are required within the industry. I once worked on a project that had been guided by five project managers (PM) in two […]

Inspiring the customer

“The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates. The great teacher inspires.” William Arthur Ward When an organisation identifies that a new OctopOSS project is required, it is common for some or all of the project’s influencers and evaluators to have limited knowledge about a potential vendor’s products. In some cases, […]

Adapting to each customer

“I am always ready to learn although I do not always like being taught.” Winston Churchill OSS projects are usually delivered to organisations that have many working parts (people, processes, bureaucracies, politics, business units, etc). Rather than closely understanding and adapting to the company, a vendor has a tendency of bringing “best practice” to projects […]