The fishing continuum
“Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime.” Chinese Proverb. This old proverb is oft quoted – to the point of being clichéd. It describes two ends of a fishing continuum that are used to analogise business situations like coaching […]
OSS Market Research
“You already have zero privacy. Get over it.” Scott G. McNealy, CEO of Sun Microsystems Inc, stated back in 1999 believe it or not! Note that I’m not being flippant about privacy, but please read on. 🙂 Today’s blog is more of an open question to you dear readers, which follows on from the trailing […]
Propinquity – part two
“Propinquity can be more than just physical distance. Residents of an apartment building living near a stairway, for example, tend to have more friends from other floors than those living further from the stairway.” Wikipedia. Following on from yesterday’s post about enhancing propinquity between your product and project teams, the second part of the story […]
Optimists are the best innovators
“[Guy] Kawasaki concluded by saying that skeptics aren’t the best innovators. Optimists are. In order ignite a paradigm change, you have to be able to see something valuable, unique and something that doesn’t yet exist and make it happen. Comptel believes Kawaski’s innovative mindset is also important in the context of the telecommunications industry. Now, […]
OSS flight simulator
“Firefighters naturally swap stories after every fire, and by doing so they multiply their experience; after years of hearing stories, they have a richer, more complete mental catalog of critical situations they might confront during a fire and the appropriate responses to those situations. Research shows that mentally rehearsing a situation helps us perform better […]
The blame game intensifies
“With the multivendor CSP environment of today, it’s a blame game if there is something going on with the network. Just imagine throwing a lot more vendors and solutions into the mix. Unlike what we have today, an NFV proposed solution can have the VNF from one vendor and hardware from another. On top of […]
Pre-cognitive analytics
“There are two ways to look at analytics in an Operations environment: • POST Cognitive • PRE Cognitive Post-cognitive is focusing your service management efforts on looking at events that occurred in a history after an outage. Post-cognitive is akin to driving down the road while looking out of the back window.” Dougie Stevenson on […]
Data visualisation 5 – GIS
“Spatial analysis is how we understand our world—mapping where things are, how they relate, what it all means, and what actions to take. From computational analysis of geographic patterns to finding optimum routes, site selection, and advanced predictive modeling, spatial analysis is at the very heart of geographic information system (GIS) technology..” Esri. Geographic Information […]
Documentation, before or after? (What if scenarios)
“The ceramics teacher announced on opening day that he was dividing the class into two groups. All those on the left side of the studio, he said, would be graded solely on the quantity of work they produced, all those on the right solely on its quality. His procedure was simple: on the final day […]
Multi-disciplinary insights
“[AIG’s] Science Team intentionally refrains from using the words “data” or “analytics,” as the team’s capabilities stretch far beyond these two disciplines: behavioral economists, psychologists, engineers, and change management experts work hand-in-hand with data scientists, mathematicians, and statisticians. And for good reason: this multidisciplinary approach is essential to go beyond merely generating new insights from […]
Mobile service assurance
“To offer true, proactive service assurance, mobile operators must monitor three levels of performance. The first is the overall network and service availability – is my network up? Is this service available for subscribers to access? Second is the actual performance of the network – what is the throughput of my network? Is the service […]
Open source software supportability
“When it comes to software, I much prefer free software, because I have very seldom seen a program that has worked well enough for my needs, and having sources available can be a life-saver.” Linus Torvalds. I recently had an interesting conversation with a very bright young man who is just starting out on his […]
Managing the managed services
“Managed services are one of the areas where CSPs still hold sway because they are able to provide the diversity of voice, date, video, collaboration, etc and geographical coverage that the niche players can’t. As such, this is a very important revenue source to CSPs where their old cash-cows (eg voice, ISDN, etc) are drying […]
NFV is really three pieces
“NFV is really three pieces; the virtual network functions (VNFs) deployed to create service features, the NFV Infrastructure (NFVI) that serves as the platform for hosting/connection of the VNFs, and the management/orchestration (MANO) functions that do the deployment and management. The goal of all of this is to create a framework for deploying service logic […]
A rapid growth field
“To be successful you have to be lucky, or a little mad, or very talented, or find yourself in a rapid growth field.” Edward de Bono. Regular readers will have seen my regular references to valuable tripods in the OSS world. They are the few who are able to make valuable connections across the following three domains: […]
Software in silicon
“The latest innovation with far-reaching implications for system performance is something called “software in silicon.” The concept is exactly as it sounds—putting software right into the chip for better, even faster performance.” John Soat on Forbes.com. As anyone who has worked with an OSS that has a large database can attest, OSS performance can be […]
Who discovered water?
“We don’t know who discovered water, but we know it wasn’t a fish.” Marshall McLuhan. If you’re completely immersed in your environment and you don’t push beyond its boundaries, it tends to become invisible, just as water is to a fish. And if it’s invisible, there is no sense of a need to improve that […]
Learning from the best
“Real confidence comes not from talking all you can, but from giving the best you can.” Milana May. Who are the best OSS operators in your organisation? How do you know they’re the best? Is your confidence in them derived by what they say? Or does your OSS produce the statistics that prove they’re the […]
Data Wrangling
“Data scientists, according to interviews and expert estimates, spend from 50 percent to 80 percent of their time mired in this more mundane labor of collecting and preparing unruly digital data, before it can be explored for useful nuggets.” Steve Lohr on NYTimes.com. A few months ago, we spoke of the Sexiest Job in the […]
What Telco CMOs and CTOs are thinking
“Few (28%) [Telco CTOs] are likely to involve marketing in their technology strategy or vice versa (20%).” In a report commissioned by Comptel (Executive Summary shown below) covering an equal share of CMOs and CTO/CIOs at CSPs in the Asia-Pacific, EMEA and South American regions. What Telco CMOs and CTOs / CIOs Are Thinking in […]