OSS are tools have a big part to play in modern ICT organisations. They can make the difference between effective or ineffective operations of electronic assets. The Executive Series of blogs provide information that is targeted for senior executives on how to utilise OSS to deliver better business outcomes.
“It is change, continuing change, inevitable change, that is the dominant factor in society today. No sensible decision can be made any longer without taking into account not only the world as it is, but the world as it will be.” Isaac Asimov. Last week I brought some of Tom Nolle’s ideas to your attention […]
“The challenge is that complexity is beguiling. Clever tricks and hacks can add to a company’s story and the benefit vs complexity trade off for each one can be well worth it. The problem comes over time when new tricks are added to the old ones to keep the story fresh. The complexity builds up […]
“Oracle wanted Maxymiser because of a big trend going on at big companies. Chief Marketing Officers now command huge budgets for tech and software. By 2017, CMOs are expected to outspend CTOs on tech, so software companies like Oracle, Salesforce, Adobe are going after this market with a vengeance.” Julie Bort on Business Insider. How […]
“My other observation is that in most cases one side of the [supply and demand] marketplace comes much more easily than the other. On Lexoo supply comes more easily whereas on Appear Here, a marketplace for short term lets on the High Street demand is the easier side. The trick then is to build the […]
“What I’m suggesting is that we define services in a series of hierarchical modeling steps, with each step based on an intent model that offers a from-the-consumer-side abstraction of the service/feature being defined. For network services and features, we could assume the model had a standard structure, which defined FUNCTIONAL-PROPERTIES for the model, and INTERFACES […]
“They (OSS) CAN allow a CSP to be more nimble. They CAN allow a CSP to deliver business insights to customers in real-time. They CAN add significant value to a CSP’s customers. But for any number of reasons, the OSS that most telcos implement AREN’T nimble, insightful or small-business enablers.” In yesterday’s blog on “Peak […]
When it comes to the industry of CSP (Communication Service Provision), success has always followed the organisations that enabled small business (and residential, corporate, government, etc too for that matter) to harness the power of the network effect. The invention of telephony, followed shortly thereafter by telephone networks, enabled telcos to ride the network effect […]
“Income follows assets“ Daniel Priestley. In OSS-world what are our biggest assets? Apart from your customers, what are your biggest OSS assets? Products? Services? People? Intellectual Property? To put this another way, what is it that underpins your strongest revenue streams? If you’re a product vendor then it’s probably your products. lf you’re an integrator, […]
“There is no accountability for results in the business. We are never able to follow up or measure the proper return on projects. Investments are open to so many different factors – it’s too difficult to measure and wouldn’t be credible so is felt to be a waste of time. For cutting edge/new tech projects […]
I’m delighted to announce the arrival of PAOSS’s latest publication, an eBook entitled, “OSS Masterclasses – Insights from Thought-Leaders in Operational Support Systems (OSS).” You can grab it via the link above or by clicking on the image below-right. SYNOPSIS: In creating content here on PassionateAboutOSS.com, I spend a great deal of time writing about […]
“Communications service providers (CSPs) need to move from a mentality of saving costs to one of creating new sources of revenue. Those can come from effective use of CSP data, greater exploitation of the customer relationship and improved agility and flexibility to introduce new services over virtualised networks.” Marek Maroszek here on Vanilla Plus. I […]
“One of the main assets that CSPs have is their customer base but when you compare the level of engagement a CSP has with its customers, compared to a say, Facebook or LinkedIn, there’s no comparison. Is it fair to say that CSPs are not engaging with their customer base and therefore are at risk […]
“The CFO’s understanding of the balance sheet and what drives value, together with his or her growing influence in strategy setting and technology decisions, makes the CFO an ideal business partner and agent of change. CFOs that have this 360 degree view of technology enablement and processes will be uniquely placed to help the whole […]
I’m pleased to announce the arrival of my latest publication, an eBook entitled, “Valuable OSS – Delivering a Return on Your Investment in Operational Support Systems (OSS).” You can grab it for free until 25 July 2015 via the link above or by clicking on the image below-right. Also keep your eye out for another […]
“Why do we have to end up processing packets in four or five different locations for different functions? That doesn’t make any sense at all. Connectem consolidates packet gateway functions to process each packet just once, which is much more efficient. This is going to be important as the world moves toward IoT because the […]
“Braess’s paradox is a proposed explanation for why a seeming improvement to a road network can impede traffic through it. It was exposed in 1968 by mathematician Dietrich Braess who noticed that adding a road to a congested road traffic network could increase overall journey time, and has been used to explain incidences of improved […]
“A teacher affects eternity; he can never tell where his influence stops.” Henry Adams. Here on PAOSS, we’ve spoken before about the challenges of training (and retaining) a broadly talented, adaptable OSS workforce. Getting a resource up to productive speed on any given OSS requires an apprenticeship, not just a 2 day training course. But this […]
Today’s blog is all about you (actually they all have you in mind collectively, but this one encourages you to voice your specific obstacles to progress). In the world of OSS (or perhaps even beyond), what value can I add that goes beyond the generalities of a blog and will help you get what you […]
“The CISO as a marketer and leader: The Chief Information Security Officer (CISO, or equivalent) will become less focused on technology and security tools, and become considerably more focused on marketing. This is not only focused ‘upwards’ to the Executive team and Board but also across the organisation to all staff and even involve end […]
“Catch on fire with enthusiasm and people will come for miles to watch you burn.” John Wesley. In the 1990’s and early 2000’s OSS were much more sexy than they are today. As such, they were easier to find funding for than they are today. Perhaps one reason for this is the imperceptible benefits that […]
