OSS are tools have a big part to play in modern ICT organisations. They can make the difference between effective or ineffective operations of electronic assets. The Executive Series of blogs provide information that is targeted for senior executives on how to utilise OSS to deliver better business outcomes.
“…in a capital intensive industry like telecom, the key metric is return on capital, especially when that industry turns ex-growth. Revenue, EBITDA and cash are useful interim steps along the way, but the ultimate end-point is ROI. It’s not a clever conclusion, but it’s not the consensus conclusion either. Unfortunately, such basic principles have gotten […]
A new category has now been created here on PAOSS for bundling Executive Series posts. I’ll be looking to expand on this with some new executive-centric posts in coming weeks. OSS are tools have a big part to play in modern ICT organisations. They can make the difference between effective or ineffective operations of electronic […]
“You don’t need to be better. You need to be different.” Chase Jarvis. PassionateAboutOSS.com and my book came into existence due to a distinct gap in the OSS market that I’d noticed again and again whilst on customer assignments. As represented in the diagram below, there was a major disconnect between the Technology Context and […]
“Employees should never be told to protect valuable assets. If they’re told this, they usually protect an object that may be expensive to replace but is not what creates or could destroy value. How value is created is a business’ most important asset, and that is what people must focus their protection resources on.” Scott […]
“Do you think that such a role (a Chief Simplification Officer or Project Simplification Officer) is justified? If so, what do you think are the essential traits that this person would need?” I posed these questions in a recent article entitled, “Chief Simplification Officer,” so rather than just leave you with an open question, today […]
“What simple action could you take today to produce a new momentum toward success in your life?” Tony Robbins. Complexity is the single biggest challenge that stands in the way of us delivering OSS masterpieces. As described in, “The triple constraint of complexity,” the reduction of any complexity should have a multiplier effect towards the […]
“I don’t have any easy answers to the time management dilemma. For me, it works best if I divide my week into 10 half-days. My guess is it would take much less than half a day a week to coach your team on the messages and vision the CEO is passionate about.” Rob Davidson, here. […]
“Many believe effective networking is done face-to-face, building a rapport with someone by looking at them in the eye, leading to a solid connection and foundational trust.” Raymond Arroyo. As a typical engineer, when I first entered OSS projects my initial focus was on understanding the technologies and delivering the best technical solution that I […]
“A manufacturer or retailer that responds to changes in sales in hours instead of weeks is no longer at heart a product company, but a service company that has a product offering.” Bill Gates, in his book, “Business @ the Speed of Thought.” How often does an OSS vendor win a new sale? Is it […]
“To be successful, the Chief Information Officer must be seen as a peer level thought leader, partnering with other C-level executives to visualize and drive the digital agenda for each company. They need to combine vision, strategy, technology governance and talent, to exploit digital opportunities and move the culture toward a digital business viewpoint.” Annie […]
“Utility is when you have one telephone, luxury is when you have two, opulence is when you have three – and paradise is when you have none.” Doug Larson. Will there come a time when telco services are simply like every other utility – a unit of service (ie Mb) that a residential user (and […]
“I am convinced that nothing we do is more important than hiring and developing people. At the end of the day you bet on people, not on strategies.” Larry Bossidy. In a recent post, I spoke of the challenge in getting the right balance between two scarce assets, customers and human resources. This got me […]
“Windstream, a leading provider of advanced network communications, announced plans to spin off certain telecommunications network assets into an independent, publicly traded real estate investment trust (REIT). The transaction will enable Windstream to accelerate network investments, provide enhanced services to customers and maximize shareholder value. The transaction will allow the REIT, which will own Windstream’s […]
“…the top 15% of today’s residential subscribers in the US are said to account for about 95% of carrier profits! Thus, many service providers are looking to Next Generation Network (NGN) services as a means to attract and/or retain the most lucrative customers.” Joseph C. Crimi in this white paper from Telcordia.* Do you know […]
“Whether you are engaging a client on a solution proposal or simply kicking off your project exploration phase, clients are today deeply interested in ROI [Return on Investment].” Jason Charvat, here on TechRepublic. OSS tend to be evaluated by technical stakeholders in an organisation. They may be strong influencers, but they’re not often approvers. OSS […]
“[AIG’s] Science Team intentionally refrains from using the words “data” or “analytics,” as the team’s capabilities stretch far beyond these two disciplines: behavioral economists, psychologists, engineers, and change management experts work hand-in-hand with data scientists, mathematicians, and statisticians. And for good reason: this multidisciplinary approach is essential to go beyond merely generating new insights from […]
“Integrated operators are sitting on a veritable gold mine. Monetizing passive assets could unlock billions of dollars—enough to wipe out their [traditional telcos’s] entire debt.” Liu, Garg and Bhagat in this article on ATKearney.com. I really recommend taking a close look at the link above. Being an OSS-nerd, this report takes me to a different […]
“Return On Investment (ROI) for analytics and business intelligence solutions is increasing and currently delivering on average $13.01 for every dollar spent, according to a new analysis by Nucleus Research. The study analyzes the actual costs and benefits of Nucleus published case studies on individual companies’ analytics deployments.” BusinessWire. Have you ever tried to quantify […]
“Few (28%) [Telco CTOs] are likely to involve marketing in their technology strategy or vice versa (20%).” In a report commissioned by Comptel (Executive Summary shown below) covering an equal share of CMOs and CTO/CIOs at CSPs in the Asia-Pacific, EMEA and South American regions. What Telco CMOs and CTOs / CIOs Are Thinking in […]
“A lawsuit filed Tuesday (ed. 5 Aug 2014) in Connecticut Superior Court accuses tech analyst firm Gartner Research of demanding kickbacks in exchange for favorable placement in the company’s famous Magic Quadrant report. NetScout, a Massachusetts-based manufacturer of network performance management products, says in court documents that companies that pay for Gartner’s consulting services are […]
