Co-creation Model

“The future belongs to those who see possibilities before they become obvious.” John Scully Many recent runaway success stories have built upon the co-creation model and the associated network effect. Organisations such as Twitter, Facebook, Ebay, Wikipedia and many others have not built the content, but have built platforms on which many people can contribute […]

Get your best employees for free

“Employees are a company’s greatest asset – they’re your competitive advantage. You want to attract and retain the best; provide them with encouragement, stimulus, and make them feel that they are an integral part of the company’s mission..” Anne M. Mulcahy. All great employees are effectively free because they add more value than what they […]

Yesterday

“Yesterday, all my troubles seemed so far away” The Beatles I was discussing PassionateAboutOSS with a colleague this week when he said something to make me really prick up my ears. Telecommunications is an increasingly commoditised business model. With that, profit margins are diminishing and with that salaries in the industries are likely to also […]

Epochal Shift

“As a result of epochal shift of power in the marketplace from seller to buyer, the customer is now in charge. We now live in the age of customer capitalism. Making money and corporate survival now depend not merely on pushing products at customers but rather on delighting them so that they want to keep […]

Swarm Engineering

“Are these guys really Robin Hood and his Merry Men as they claim, or Genghis Khan and the Mongol hordes?” Robert Miller The concept of swarm engineering, using many capable but cheaper resources to swarm onto discrete pieces of a complex, lengthy task and deliver a faster, cheaper outcome has its merits. There are many […]

What can’t be outsourced?

“I don’t believe you outsource your convictions and principles to people.” Jeb Bush When there are under-developed countries generating hundreds of thousands of highly educated engineers, developers, analysts, etc each year who will deliver at a fraction of the labour rates of the developed world. This provides a massive shift of opportunity for CSPs and […]

Do you like your OctopOSS Big or Small?

“Bureaucracy defends the status quo long past the time when the quo has lost its status.” Laurence J. Peter In the past all CSPs were big and their associated OctopOSS were also big. Many million dollars big. But those projects were also complex, time consuming and often delivered little of what they originally intended. It […]

Frequent Innovator Programs

“Success comes from doing things differently” Steve McKnight Change is happening faster and faster, so significant investment in innovation is essential for any modern organisation, enforcing ongoing rapid evolution. And if ever there were an industry that thrives on innovation, then OSS would be it. OSS are the product of the information age and it […]

OctopOSS Services

“It has always been my belief that a man should do his best, regardless of how much he receives for his services, or the number of people he may be serving or the class of people served.” Napoleon Hill Have you ever noticed that the most successful* OSS integrators/vendors are more heavily focussed on providing […]

Scarce Resources

“Customers are the centre of the universe” Anne Mulcahy What are the resources that stop a company from growing? Capital? Yes, companies are measured on KPIs like Return on Equity and other accounting terms. Skilled resources? Yes, each OSS vendor’s solution is so unique that there is a dearth of resources able to be highly […]

The 1-2-3-4 Formula for Persuasive Copy

“The formula in a nutshell:    1. What I’ve got for you    2. What it’s going to do for you    3. Who am I?    4. What you need to do next“ Joan Harrington on workwithjoanharrington.com So let’s apply this formula to PassionateAboutOSS.com 1. What I’ve got for you   PassionateAboutOSS provides tools, insights […]

Call to Arms

“No organisation claimed that its success was due to the superior MIS, at least in terms of any formal IT-based systems…. However, the winning organisations were in general rather critical of their IT-based systems.” Hubbard et al in “The First XI – Winning Organisations in Australia” The above statment reads like a call to arms for […]

Headlights on your OctopOSS

“There’s no other breakthrough in management that I know of that has as much bang for the buck as information technology.” Bask Iyer, CIO of Juniper on CIO.com The link above is an interesting article describing how IT is seen to be a mechanism for driving efficiency, but not often as a means of driving […]

The Aircraft Carrier Analogy

“The Navy has both a tradition and a future–and we look with pride and confidence in both directions.” Admiral George Anderson In days gone by, CSPs enjoyed command of the sea. Their boats were big, powerful and mobile enough to move around world. However, due to their size it requires significant planning and effort for a […]

OctopOSS APIs

“Operators are currently at a beginner’s level of capability exposure for developers. They need to step up their game, look at how enterprises have solved this problem. Deliver a rich, secure, reliable, well managed API framework that makes applications both cool and reliable over their networks, else developers will simply choose OTT providers” Sean O’Sullivan […]

Is The OctopOSS on TV?

“Over 60 years ago, broadcast television introduced channels 1-10 in the U.S., and, furthering this momentum, channelization provided channels 11-1,000 via cable and satellite in the 1980s. As this decade is earmarked by seismic technology and media changes, the next few years will be laser-focused on creating the next 100,000 channels – delivered across a […]

Your Theatrical OctopOSS

“For Porter, the ultimate profit potential of an industry is a finite fixed amount: the only question is who is going to get which share of it.Sound business is however unlike warfare or sports in that one company’s success does not require its rivals to fail. Unlike competition in sports, every company can choose to […]

Merging BSS with OSS?

“Combine the extremes, and you will have the true center.” Karl Wilhelm Friedrich Schlegel Are we already starting to see the merging of BSS (customer facing systems) and OSS (network facing systems)? Since carriers are going to be asked by customers to be increasingly transparent, they will need to deliver combined information across the B/OSS. […]

Business Case Mindset

“Engineers like to solve problems. If there are no problems handily available, they will create their own problems.” Dilbert Before embarking on the choice of an OSS, one first needs to consider the fundamental question: what problem are you trying to solve? As an OSS implementer you will undoubtedly need to prepare a compelling business […]

Competitive Differentiation

“If you want to be around in 10 years you’ve got to do something to differentiate yourself from the pack.” Chris Evans  In Building a Business Case we indicated examples of the business case models that can be used to build a compelling story for implementing a new OctopOSS, including: Brand security (ie being able […]